
Inside Sales Representative – Water Quality
Moen
full-time
Posted on:
Location Type: Remote
Location: Arizona • California • United States
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Salary
💰 $35,000 - $55,000 per year
Job Level
About the role
- Engage inbound prospects via phone, chat, email, and scheduled follow-ups
- Conduct structured, needs-based discovery to understand customer water quality concerns
- Educate customers on Springwell products and solutions in a clear, consultative manner
- Recommend system configurations aligned to customer needs, budget, and installation requirements
- Progress assigned opportunities through defined sales stages toward close
- Maintain accurate, timely CRM records including call notes, follow-ups, and pipeline activity
- Continuously build product knowledge, including system capabilities, installation factors, and competitive alternatives
- Deliver a professional, trust-building customer experience that drives conversion and long-term brand credibility
Requirements
- 1+ years of experience in sales, customer service, or another customer-facing role
- Demonstrated ability to communicate clearly, ask thoughtful questions, and build rapport
- Strong listening skills and willingness to follow structured discovery and sales processes
- Coachable mindset with the ability to absorb feedback and apply it quickly
- Comfort handling inbound calls and managing multiple leads in a fast-paced environment
- 2+ years of inside sales experience with documented performance results (for Inside Sales Representative)
- Proven ability to independently manage a full sales cycle from qualification through close (for Inside Sales Representative)
- Strong needs-based discovery and objection-handling skills (for Inside Sales Representative)
- 4+ years of Water Quality sales experience with a consistent record of exceeding quota (for Senior Inside Sales Representative)
Benefits
- Health insurance
- 401(k) matching
- Flexible time off benefits
- Product discounts
- Adoption benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experiencecustomer serviceneeds-based discoveryobjection-handlingsales cycle managementpipeline activity managementsystem configurationproduct knowledgeinstallation requirements
Soft Skills
communicationlistening skillsrapport buildingcoachabilityadaptabilitycustomer experiencetrust-buildingstructured processesthoughtful questioning