Modulate

Account Manager

• Own partner-sourced and partner-influenced revenue targets across key sales channels
• Build and scale embedded API-led partnerships, including design-win development
• Identify and close strategic platform deals across CCaaS, AI, and security ecosystems
• Act as the deal lead across complex, multi-party sales cycles (Modulate + partner + enterprise customer)
• Drive co-sell motions with partners, including hyperscalers, ISVs, and services firms where relevant
• Expand within partner customer bases by identifying high-value use cases and embed opportunities
• Lead partner workshops from discovery through prototyping and MVP design for white-label and embedded solutions
• Structure and negotiate commercial agreements, including usage-based and consumption pricing models
• Drive adoption through cloud and API marketplaces (where applicable)
• Build repeatable partner use cases (fraud detection, trust and safety, transcription at scale)
• Cross functional collaboration working with engineering, product development/marketing, sales and the executive team essential
• Support partner-driven pipeline development through joint campaigns, events, and targeted GTM efforts

Senior Business Development Manager – Strategic & Embedded Partnerships

Product Marketing

• You'll own how Modulate shows up in the world: what we say, where we say it, and how it lands. That means you'll be the connective tissue between our technology, our go-to-market motion, and the broader conversation happening in AI.
• You'll define how Modulate's products are understood — by buyers, by developers, by analysts, and by the market.
• Own positioning and messaging for both flagship platforms — the Velma enterprise product and developer APIs — across customer segments, use cases, and buyer personas, and ensure that messaging is consistent from the first touchpoint through close.
• Support our PLG and developer GTM motion: Modulate pursues both enterprise and developer customers, with enormous potential through our product-led growth motion for our Developer APIs. You'll develop messaging and content tailored to developers and technical buyers — understanding that what compels a developer to try a product is very different from what compels a procurement team to sign a contract.
• Lead category creation: Modulate is not just competing in existing markets — we're defining a new one. You'll help establish "Ensemble Listening" and conversation intelligence as recognized categories, with Modulate at the center.
• Own sales enablement: Partner with Sales on collateral, battlecards, and one-pagers, but also on training — ensuring reps deeply understand our differentiation, can handle objections, and know how to position against competitors.
• Build a unified marketing strategy together with the Senior Director of Growth Marketing, collaborating closely on campaign planning and ensuring product marketing and demand generation are tightly aligned and moving toward the same goals.
• Amplify product launches: Partner with Product to ensure every significant release has the right story, the right audience targeting, and the right enablement assets ready on day one.
• Maintain and evolve Modulate's brand narrative so that we're routinely mentioned alongside the leading AI companies — not as a comparison, but as a peer.
• Own PR strategy and manage relationships with external PR and communications partners to drive Modulate's presence in AI and tech media; identify the right moments, publications, and conversations where Modulate's voice belongs.
• Manage our social media presence (primarily LinkedIn and X/Twitter), with direct oversight of our Social Media Manager and a consistent content cadence that builds brand equity over time.
• Own the Modulate website as a strategic asset — overseeing content strategy, copy, and information architecture in partnership with the Senior Director of Growth Marketing.
• Manage the contracted development team and CMS to keep the site current, and build out templates and modules that make it easy for the broader team to publish and update content independently.
• Develop integrated marketing campaigns tied to product launches, industry moments, and category-defining research.
• Represent Modulate at industry conferences and help secure speaking opportunities for our leadership team.
• You'll directly manage at least one team member (our Social Media Manager) from day one, with the team expected to grow as the function matures. We're looking for someone who takes people management seriously — who develops their reports, sets clear expectations, and builds a team culture consistent with Modulate's values.

Director of Product Marketing

Account Executive

• Manage the full sales cycle from discovery through contract close
• Develop deep expertise in Modulate and clearly communicate its CCaaS and traditional call centers.
• Identify and cultivate new prospects through research, industry networking, and conferences.
• Build relationships with decision-makers and champions within accounts.
• Support customers throughout their lifecycle and drive upsell and cross-sell opportunities
• Collaborate with the VP of Sales and leadership team to refine sales processes, collateral, and strategy.
• Travel periodically (typically 0–2 trips per month) to industry events and studio meetings
• Become an expert in our service offerings most relevant to CCaaS.

Enterprise Account Executive

Backend Engineer

• Collaborate with engineers and product leaders to scope, design, and execute API projects
• Design, build, test, and deploy API features and improvements
• Maintain and operate production APIs to ensure reliability and performance
• Debug issues and continuously improve system stability and scalability
• Contribute to team knowledge through mentorship, demos, and technical discussions