Chief of Staff

Modulate

Chief of Staff partnering with the CEO and CTO to drive key initiatives at Modulate. Leading operational strategies and improving organizational effectiveness in a rapidly growing voice intelligence company.

Posted 6/11/2026full-timeSomerville • Massachusetts • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Act as an Extension of Executive Leadership
Partner closely with the CEO and CTO to drive key initiatives and organizational priorities.
Serve as a trusted advisor and operational thought partner across the business.
Help identify, triage, and resolve issues that require leadership attention before they become larger organizational challenges.
Ensure important initiatives continue moving forward even when executive leadership is focused on external priorities such as fundraising, partnerships, and strategic growth efforts.
Drive Organizational Effectiveness
Improve communication, alignment, and collaboration across teams.
Identify sources of friction, confusion, or inefficiency and proactively implement solutions.
Facilitate cross-functional coordination and help teams navigate competing priorities.
Create processes and operating rhythms that improve execution and accountability.
Support Strategic Initiatives
Help coordinate major company initiatives, including product launches, organizational changes, and strategic projects.
Track progress against company goals and ensure stakeholders remain aligned.
Provide structure and follow-through on complex, cross-functional efforts.
Lead People Operations
Own and evolve people operations functions, including performance management, employee development, career growth frameworks, and organizational planning.
Serve as a trusted resource for managers and employees on people-related matters.
Build scalable programs that strengthen company culture and employee engagement and wellbeing.

Requirements

What you’ll need

5+ years of experience in a Chief of Staff, Business Operations, People Operations, Talent Leadership, or related strategic operational role.
Exceptional organizational and prioritization skills.
Strong ownership mindset with a willingness to step into ambiguous situations and drive outcomes.
High emotional intelligence and excellent interpersonal judgment.
Experience managing sensitive people-related matters with professionalism and discretion.
Ability to influence and coordinate senior leaders across multiple functions.
Strong communication skills, both written and verbal.
Demonstrated ability to balance strategic thinking with hands-on execution.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

organizational skillsprioritization skillsownership mindsetemotional intelligenceinterpersonal judgmentinfluencecommunication skillsstrategic thinkinghands-on execution