ModSquad

Technical Business Process Manager

ModSquad

full-time

Posted on:

Location Type: Remote

Location: Tennessee • United States

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About the role

  • Lead cross-functional projects to identify and implement improvements to business processes.
  • Collaborate with the rest of the Enterprise Applications team to ensure changes align with overall business objectives and technology strategies.
  • Assist in the maintenance, configuration, and optimization of SaaS technologies.
  • Prepare documentation to ensure stakeholders understand changes, systems, and processes.
  • Project manage change initiatives to ensure optimal results.
  • Actively participate in agile management processes and recommend changes to leadership.

Requirements

  • 3+ years of experience administering, implementing, or managing change in SaaS technology environments.
  • Significant Agentic AI implementation and readiness consulting experience.
  • Strong understanding of enterprise business processes.
  • Experience operating in a consultative role to understand and meet the needs of multiple cross-functional stakeholders.
  • Basic knowledge of APIs, JSON, and systems integration principles.
  • Excellent time management and organizational skills.
  • Strong sense of personal accountability and the ability to work independently.
  • Ability to communicate with and influence cross-functional stakeholders.
  • High EQ and a sense of humor are required.
Benefits
  • Competitive benefits
  • Remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SaaS technologyAgentic AI implementationAPIsJSONsystems integration
Soft Skills
time managementorganizational skillspersonal accountabilityindependent workcommunicationinfluencehigh EQsense of humor