Customer Support Specialist, Inbound Phone Calls, Insurance Tool
ModSquad
part-time
Posted on:
Location Type: Remote
Location: Alabama • Kansas • United States
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Tech Stack
About the role
- Provide inbound phone support to customers during times when insurance agents are unavailable
- Help ensure a smooth and consistent customer experience
Requirements
- Previous data entry experience
- Experience providing high-volume phone support
- Typing speed of 45+ WPM
- Strong multitasking and time-management skills
- A dedicated laptop or desktop computer running Windows 11
- Willingness to install ModSquad security software on both your computer and mobile device
- Willingness to install AWS tools on your computer
- Access to a smartphone capable of taking photos and installing apps
- Stable broadband internet connection of 50 Mbps or higher
- 8 GB RAM or greater
- Dual monitors highly recommended
Benefits
- Work remotely
- Set your own schedule
- Pick your projects
- Equal Opportunity Employer
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entryphone supporttyping speed 45+ WPMmultitaskingtime management