MKS Instruments

Sales Representative

MKS Instruments

full-time

Posted on:

Location Type: Remote

Location: India

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About the role

  • Responsible for handling assigned customers and maximizing sales in assigned area.
  • Achieve the sales revenue targets from the assigned area.
  • Acquire additional business through gaining new customers with frequent visits and product trials
  • Resolve technical and commercial issues of customer and complaints within reasonable time.
  • Escalate in case of nonresolution at regional level and support to achieve resolution.
  • Recording all visits and discussion with customer over mail in form of MOM
  • To ensure timely payment collections & achieve monthly collection targets.
  • Responsible for Product level forecasting and its accuracy for the Area.
  • Responsible for handling and resolving all business issues of distributors in the assigned Area.
  • Recording all Visits / Leads / Opportunities in C4C and updating them on regular basis.
  • Submit Monthly / Weekly business updates and reports to all concerned.
  • Feed DA’s /Order and coordinate dispatch with credit control.
  • To retain the share of business and ensure growth at assigned customers or Area.
  • Constantly build long term business relationship with direct customers and customers through distributors as well.
  • Regularly share customer / market updates with RSM & PMM.
  • Identify new sales opportunities and work closely with RSM to win new business.

Requirements

  • Bachelor’s degree or equivalent experience with a thorough working knowledge of company products, company functions, marketing and/or service policies and procedures and excellent communication skills
  • 5+ years of related experience required
Benefits
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales revenue targetsproduct level forecastingpayment collectionsbusiness updatescustomer relationship managementtechnical issue resolutioncommercial issue resolutionbusiness opportunity identificationdata analysisreporting
Soft Skills
communication skillscustomer relationship buildingproblem-solvingorganizational skillsteam collaborationnegotiationtime managementcustomer serviceadaptabilityinterpersonal skills