Mixpanel

Engineer

• This role will be a critical member of the Professional Services team, helping our enterprise customers integrate Mixpanel into complex technical architectures. Mixpanel takes a consultative approach to selling - and you will look holistically at customer problems and find optimal ways to help customers make better and more efficient decisions.
• You will be the technical expert responsible for ensuring that customer data flows into Mixpanel accurately and efficiently, enabling them to unlock the full value of our platform. This role will work closely with customers to understand their data infrastructure, design scalable data solutions, and provide hands-on technical guidance. Internally, you will partner with the Go-to-Market team (Sales, Solution Engineering, and Customer Success) to support technical implementations and with our Product and Engineering teams to share field insights that will shape our product strategy.
• Your primary objectives will be to act as a trusted advisor to customers and help them achieve their business outcomes, while ensuring the success of Mixpanel as measured by your impact to ARR and Services Revenue.
• Collaborate with customer data teams to understand their data architecture and ensure seamless integration with their existing systems and customer data platforms. Act as the primary technical advisor for customers, guiding them through custom integration and implementation requirements.
• Design, build, and maintain robust and scalable data pipelines to ingest data from various customer sources into Mixpanel. Troubleshoot and resolve complex technical issues related to data ingestion, APIs, and SDKs.
• Develop and implement data validation and quality assurance processes to ensure the accuracy and integrity of the data sent to Mixpanel.
• Develop tooling, methodologies, and collateral to sell & deliver consistently across the enterprise book - building repeatable frameworks to be utilized by Customer Success and partners.
• Create and maintain technical documentation, implementation guides, and reusable assets for our customers and internal teams.
• Work closely with the Sales and Customer Success teams to provide technical expertise during the pre-sales and post-sales process as it relates to Professional Services.

Forward Deployed Engineer

• This role will be a critical member of the Professional Services team, helping our enterprise customers integrate Mixpanel into complex technical architectures.
• You will be the technical expert responsible for ensuring that customer data flows into Mixpanel accurately and efficiently, enabling them to unlock the full value of our platform.
• Collaborate with customer data teams to understand their data architecture and ensure seamless integration with their existing systems and customer data platforms.
• Design, build, and maintain robust and scalable data pipelines to ingest data from various customer sources into Mixpanel. Troubleshoot and resolve complex technical issues related to data ingestion, APIs, and SDKs.
• Develop and implement data validation and quality assurance processes to ensure the accuracy and integrity of the data sent to Mixpanel.
• Develop tooling, methodologies, and collateral to sell & deliver consistently across the enterprise book - building repeatable frameworks to be utilized by Customer Success and partners.
• Create and maintain technical documentation, implementation guides, and reusable assets for our customers and internal teams.
• Work closely with the Sales and Customer Success teams to provide technical expertise during the pre-sales and post-sales process as it relates to Professional Services.

Accountant

• Mixpanel: event analytics platform used by thousands of customers to analyze product and revenue metrics
• Operational Finance Team: handles accounting, billing, collections, payroll, and deal desk across Bay Area, Barcelona, APAC, and UK; ideally CST or EST timezone
• Role: assist accounting team in creating accurate and timely financial statements and records
• Responsibilities: preparing and recording journal entries (accruals, reclasses, depreciation)
• Responsibilities: maintaining and reconciling liability and fixed asset balance sheet accounts
• Responsibilities: reviewing and approving invoices, purchase orders, and expense reports for proper coding and compliance
• Responsibilities: performing monthly, quarterly, and annual close activities for assigned areas
• Responsibilities: analyzing and reporting on month-over-month financial trends for assigned line items
• Responsibilities: assisting with special projects including annual audit support
• Responsibilities: streamlining workbooks and processes where applicable