Salary
💰 $153,000 - $206,000 per year
Tech Stack
BigQueryCloudETLGoGoogle Cloud PlatformJavaJavaScriptNoSQLPythonSQL
About the role
- This role will be a critical member of the Professional Services team, helping our enterprise customers integrate Mixpanel into complex technical architectures.
- You will be the technical expert responsible for ensuring that customer data flows into Mixpanel accurately and efficiently, enabling them to unlock the full value of our platform.
- Collaborate with customer data teams to understand their data architecture and ensure seamless integration with their existing systems and customer data platforms.
- Design, build, and maintain robust and scalable data pipelines to ingest data from various customer sources into Mixpanel. Troubleshoot and resolve complex technical issues related to data ingestion, APIs, and SDKs.
- Develop and implement data validation and quality assurance processes to ensure the accuracy and integrity of the data sent to Mixpanel.
- Develop tooling, methodologies, and collateral to sell & deliver consistently across the enterprise book - building repeatable frameworks to be utilized by Customer Success and partners.
- Create and maintain technical documentation, implementation guides, and reusable assets for our customers and internal teams.
- Work closely with the Sales and Customer Success teams to provide technical expertise during the pre-sales and post-sales process as it relates to Professional Services.
Requirements
- 4+ years of hands-on experience in a Forward Deployed Engineering, Data Engineering or similar role.
- Strong technical expertise in data architecture, ETL/ELT development, data warehousing (Snowflake, BigQuery, etc.), relational databases, data normalization, and cloud architecture (GCP preferred).
- Proven experience with B2B SaaS companies, preferably in a customer-facing capacity.
- Proficiency in scripting and programming languages such as Python, Java, Javascript, Bash, SQL, etc.
- A deep understanding of customer data platforms and their role within a company's data ecosystem.
- Experience working with various APIs and data sources to build complex data integrations.
- A technically curious mindset with a passion for solving new and challenging problems and a desire to help others succeed.
- Preferred: Hands-on experience in the Digital Analytics or Product Analytics space.
- Preferred: Direct experience with Mixpanel's platform and APIs.