Mixpanel

Affiliate Manager

• Owns and maintains in-house manager training programs that support new and experienced people leaders
• Create and facilitate development programs for employees, including core skills and career growth workshops
• Build structured learning pathways that align with performance and career development processes
• Owns and maintains employee onboarding programs and processes
• Partner with stakeholders to identify skill gaps and turn them into clear, scalable learning solutions
• Measure program effectiveness using feedback and data, and continuously improve content and delivery
• Develop practical tools and resources that managers and employees can apply in their day-to-day work
• Evaluate and manage external learning vendors when needed

Learning & Development Partner

Marketing

• Own and execute programs, including events and customer marketing for various markets across APAC, including ANZ, Indonesia, Korea, and Japan
• Manage end-to-end event logistics, including venue sourcing, vendor management, on-site execution, and lead upload processes
• Identify new channels for marketing activities, experiment, and select performant channels for wider deployment
• Manage localization efforts for responsible markets
• Closely monitor performance metrics and proactively optimize programs and processes to deliver on pipeline goals

Associate Marketing Manager

Manager

• Manage the renewal process for your book of business to ensure retention targets are met or exceeded.
• Manage a high-volume portfolio of customers across North America, ensuring successful commercial outcomes in their specific time zones.
• Proactively identify opportunities to cross-sell and up-sell by understanding customer goals and positioning relevant features or add-ons.
• Qualify complex or high-value expansion opportunities and collaborate with the Account Management team to facilitate the right level of engagement.
• Monitor account health metrics to identify risks early. Engage with customers to resolve commercial inquiries and ensure a smooth path to renewal.
• Conduct discovery calls to reinforce the product's value and ROI, helping to prevent churn and secure long-term commitment.
• Manage the negotiation process for renewals, addressing customer objections, and ensuring commercial terms align with company standards.
• Act as a bridge between the customer and internal teams (such as Support, Billing, and Product) to resolve inquiries and improve the customer experience.
• Share trends, customer feedback, and insights with the broader team to help refine our customer engagement strategies.
• Maintain accurate data in our CRM (Salesforce) to ensure reliable forecasting for renewals and expansion opportunities.

Scaled Renewals Manager

Product Marketing

• Support the planning and execution of go-to-market strategies for new features and product enhancements.
• Develop clear, customer-centric messaging and positioning that highlights the value and differentiation of Mixpanel’s platform.
• Conduct research to uncover customer pain points, market trends, and competitive intel. Use insights to inform product positioning, messaging, and sales enablement materials.
• Create high-quality collateral such as product briefs, use cases, and training materials to empower sales teams. Develop resources like battlecards, FAQs, and pitch decks to support feature adoption and sales efforts.
• Partner with demand generation, content, and field marketing teams to contribute to integrated campaigns that drive feature awareness and adoption.
• Track and analyze the performance of feature launches, adjusting strategies and messaging as needed to optimize impact.
• Advocate for the customer by bringing their voice into messaging and product-related initiatives.

Product Marketing Manager

• Develop and Execute Field Marketing Strategies: Collaborate with cross-functional teams, including marketing, sales, and regional partners, to design a field marketing strategy that fills the top-of-funnel pipeline and supports deal progression using tactics like online/offline events, ABM campaigns, and partner co-marketing initiatives.
• Create a Centralized Marketing Operations Hub: Build a centralized hub to house all field marketing materials and documentation, enhancing accessibility, collaboration, and accuracy.
• Streamline Post-Event Follow-Up: Implement marketing automation workflows for personalized, engagement-based event follow-ups, allowing more efficient data entry and follow-up consistency.
• Enhance Sales Visibility via Salesforce-Customer.io Integration: Work with RevOps to integrate customer.io with Salesforce, providing sales with visibility into customer and prospect email engagement to facilitate personalized, coordinated outreach.
• Data-Driven Event Analysis: Establish a data framework to track and analyze event performance, linking attendance to opportunity creation and deal closures, with KPIs such as lead quality, closed deals, and average deal size.
• Drive Brand Advocacy: Engage our happiest customers and advocates, ensuring their participation in field programs to amplify Mixpanel’s brand presence.
• Quarterly Sales Support: Ensure field marketing operations are updated in advance for the quarterly business reviews of the sales teams.
• Global Knowledge Sharing: Contribute to the global field marketing organization by sharing learnings, best practices, and standard processes.

Senior Field Marketing Manager

Engineering Manager

• Lead and build AI-first product experiences from inception to global scale.
• Lead a product engineering team and grow its scope over time. This role is for someone who loves developing people and unlocking their potential.
• Build an exceptional team by hiring well, coaching deeply, and creating a culture where engineers feel ownership and pride in what they ship.
• Shape direction alongside Product and Design, turning big ideas into focused execution and helping teams move fast without losing quality.
• Set the technical bar and protect the system. Depending on level, this may mean hands-on technical leadership or empowering tech leads with clarity and trust.

Senior Engineering Manager, Product

Systems Engineer

• Lead the architecture, design, and development of secure, scalable, and high-performance technical solutions on the Salesforce platform, utilizing a strong blend of declarative tools (Flows, Validation Rules) and custom code (Apex, Lightning Web Components).
• Serve as the primary technical expert for Salesforce CPQ, owning the configuration, maintenance, and enhancement of the entire Quote-to-Cash (QTC) process.
• Design and implement advanced CPQ features including complex Product Bundles and Option Constraints, multi-dimensional Pricing Rules and Discounting Models (e.g., Block Pricing, Subscription Pricing, Volume-based tiers), and dynamic Advanced Approval workflows.
• Develop and maintain APEX to implement custom business logic that extends CPQ functionality, such as custom calculations, quote finalization logic, and complex data synchronization between CPQ and other systems.
• Own the technical implementation and integrity of the Product Catalog, Price Book structure, and Contract/Subscription management within Salesforce CPQ, ensuring seamless renewals and amendments.
• Provide senior-level technical guidance on integration strategies, ensuring robust data exchange between Salesforce (CPQ) and downstream Finance systems (e.g., ERP, Billing) to maintain data consistency across the QTC lifecycle.
• Drive data integrity and quality initiatives specifically related to CPQ objects (Quote Lines, Subscriptions, Assets), ensuring accurate revenue recognition and reporting.
• Implement best practices for Salesforce development lifecycle (SDLC), including version control (Git), code reviews, and continuous integration/continuous delivery (CI/CD) specifically for CPQ configuration and custom code deployments.

Senior Sales Systems Engineer – CPQ

• Define and execute the comprehensive digital Customer Experience (CX) strategy to align with overall business objectives, maximize customer value, and proactively address the needs of the scaled segment.
• Architect and deploy efficient and effective digital workflows for core customer journeys, including standardized customer onboarding and continuous lifecycle engagement programs. Manage end-to-end digital programs (e.g., onboarding, adoption campaigns, renewal notifications) tailored for the scaled customer segment.
• Design and execute campaigns using digital channels (email, Slack, webinars, etc) to drive feature adoption and sustained product engagement.
• Continuously test, measure, and iterate on program performance to improve conversion rates, customer satisfaction scores (CSAT), and other key performance indicators (KPIs).
• Design the escalation logic and scoring models that trigger human intervention from automated sequences.
• Support the growth of our business by automating workflow elements for our higher-touch Enterprise team, such as programmatically identifying and flagging customer risk and surfacing high-value upsell opportunities.
• Create and document clear, repeatable operations playbooks and Standard Operating Procedures (SOPs) for key digital customer journeys.
• Serve as the primary liaison, working with Customer Success, Product, Sales, and Marketing teams to ensure alignment, gather requirements, and guarantee the effective execution of all digital CX initiatives.
• Collaborate with our data engineering and ops teams to ensure data cleanliness and segmentation accuracy within our customer systems to enable highly targeted and personalized digital outreach.
• Own, track, and analyze key program metrics and operational KPIs (e.g., digital engagement rates, adoption rates, churn reduction, customer health scores).
• Provide regular, insightful reporting to leadership and relevant stakeholders on the overall effectiveness, performance, and impact of digital programs within the scaled customer segment.
• Stay current with industry trends, emerging technologies, and best practices in digital CX. Iterate on programs based on direct customer feedback and data-driven insights.

Senior Digital Programs Manager

Copywriter

• Own copy and messaging for campaigns, product launches, web, and major brand moments
• Partner with brand designers from concept through execution—shaping ideas together, finding the thread that connects visual and narrative
• Translate complex product stories into narratives that resonate emotionally and intellectually
• Challenge briefs to find depth and nuance—move beyond surface level messaging to something with real resonance
• Work collaboratively with stakeholders across product marketing, product, and leadership to elevate creative thinking
• Steward the brand voice with flexibility and intention, adapting tone while maintaining consistency
• Lead messaging and narrative strategy for MXP (our annual user conference) and flagship campaigns
• Develop frameworks that extend creative ideas across touchpoints with coherence and impact
• Present creative strategy and rationale to cross functional partners and leadership
• Help mature our brand strategy alongside the design leader, building adoption across the organization
• Influence how we think about storytelling—not just as copy, but as the foundation for identity and connection
• Bring curiosity and rigor to understanding our products deeply enough to tell their stories well

Learning & Development Partner

Associate Marketing Manager

Scaled Renewals Manager

Product Marketing Manager

Product Marketing Manager

Senior Field Marketing Manager

Senior Engineering Manager, Product

Senior Sales Systems Engineer – CPQ

Senior Digital Programs Manager

Staff Brand Copywriter