Mitsubishi Motors North America, Inc.

Compliance

• Ensure import compliance excellence by managing HTS product classification, documentation accuracy, and adherence to United States customs regulations.
• Monitor tariff changes and trade regulations (e.g., USMCA, Section 301/232) and provide timely guidance to internal stakeholders.
• Lead special trade program participation, including USMCA, FTAs, Duty Drawback, ISA, and CTPAT.
• Conduct compliance reviews and audits, investigate issues, implement corrective actions, and enhance internal controls.
• Analyze import data using ACE and other tools to identify cost savings, risk exposure, and process improvements.
• Collaborate cross-functionally and with government agencies/service providers to ensure alignment, performance, and operational efficiency.
• Maintain compliance procedures and provide training to internal teams and service partners.
• Support export compliance activities as needed.

Senior Specialist, Import Compliance

Manager

• Regularly contact dealerships and communicate, implement, and administer Parts and Service Department programs, policies, and procedures with dealers including attainment of objectives and adherence to the dealer agreement.
• Monitor and advise regional management of dealers’ adherence to policies and procedures in such areas of Parts Sales, Parts Inventory Control, Service Training, Warranty Administration, Consumer Relations, Customer Satisfaction, etc.
• Provide recommendations for operational improvements to Dealer and dealership managers which maximize and increase customer satisfaction, operational effectiveness, market penetration, and dealer parts and service profitability.
• Provide guidance and training to dealership personnel in Inventory Control, Service Training, Warranty Administration, Consumer Relations, etc.
• Provide automotive technical guidance/recommendations to dealership service personnel.
• Provide written and verbal communication to zone and corporate management on dealer’s performance.
• Process, resolve and close customer inquiries.
• Regular Travel to dealers.
• Other duties as assigned or requested.

District Parts & Service Manager

Brand Manager

• Translate Communications Strategy into Advertising Execution: Convert overarching brand and communications strategies into integrated, high-impact advertising campaigns that drive awareness, engagement, and lead generation.
• Align Creative with Media Strategy: Support the development of advertising that complements media plans, ensuring the right creative is delivered to the right audience at the right time.
• Craft a Cohesive Brand and Product Story: Ensure all advertising tells a unified story that reflects Mitsubishi’s brand strategy, product positioning, and customer promise.
• Lead Creative Development and Production Workflows: Manage agency partners and production vendors from briefing through delivery, ensuring timelines, budgets, and quality standards are met.
• Support Campaign Launches from Briefing to Post-Production: Own the executional arc of campaign launches, coordinating internal and external teams to deliver assets on time and on brand.
• Ensure Brand Messaging Consistency and Compliance: Act as a steward of Mitsubishi’s brand voice, ensuring all consumer-facing content is compelling, compliant, and consistent across channels.

Marketing Brand Manager

Accounting Manager

• Set up, manage, and maintain the internal financial management and reporting system for the Marketing Department.
• Provide accurate and timely reporting to support both financial and functional business needs.
• Support the development and ongoing management of Marketing’s annual budget and monthly forecasts.
• Prepare detailed budget and expenditure reports for senior management.
• Complete monthly accounting accruals and forecasts with precision and within deadlines.
• Ensure 100% compliance with MMNA’s Delegation of Authority (DOA) policy and all related approval workflows.
• Maintain thorough documentation and approval records to support internal audit requirements.
• Own and manage the full purchase requisition, purchase order, and billing process for Marketing and PR.
• Oversee the Billing mailbox and ensure all vendor invoices and dealer billings are processed accurately and within stated SLAs (net 30 or otherwise).
• Coordinate with Finance and Procurement to ensure timely releases of purchase orders and payments.
• Maintain an organized digital filing system of executed contracts, invoices, and financial documentation accessible to other teams.
• Monitor and communicate vendor aging reports with proper justification.
• Act as the primary liaison between Marketing and departments such as Finance, Procurement, Legal, and Internal Audit.
• Coordinate with Legal on contract negotiation support and daily contract management activities.
• Manage and mentor one direct report, fostering their professional growth and development within the Marketing team.
• Promote a culture of accountability, collaboration, and continuous improvement.
• Identify and implement opportunities to streamline financial reporting, approval workflows, and budget tracking systems.
• Proactively recommend process improvements to enhance efficiency and accuracy.
• Manage multiple priorities while meeting deadlines and delivering high-quality results.
• Perform other related duties as assigned.

Sales

• Attain district wholesale and retail sales objectives.
• Contact dealerships, and coordinate wholesale, retail vehicle, and P.O.E. accessory sales activities with dealer principal, general manager and/or department managers.
• Develop and maintain an effective, professional long-term relationship with dealers within the assigned district.
• Communicate with dealerships and provide consistent direction of policies, procedures, etc.
• Monitor dealer’s adherence with policies and procedures, and participation in sales, marketing, and advertising programs.
• Advise Region management of non-compliance situations and recommend solutions.
• Analyze individual dealership sales, market penetration, and vehicle inventory.
• Develop and recommend marketing/promotional strategies to assist dealership in maximizing wholesale/retail sales volume, profitability, and customer satisfaction.
• Educate Dealers on the constant changes in marketing; the use of social media, electronic marketing tools, “customer” Dealer rating i.e. “Reputation”, Google Star, Cars.com etc.
• Enroll Dealers in the latest marketing Programs and Services.
• Work with Dealers on Mitsubishi logo and website compliance.
• Work with Dealers and their sales staff to assure they are properly trained using Mitsubishi’s Academy and MiShowroom and MiDelivery.
• Work with Dealers to research and resolve outstanding incentive payments.
• Work with Dealers in the utilization and claiming of their RDA and Co-op Funds.
• Coordinate, plan, and implement sales strategy with knowledge and cooperation of district counterparts.
• Other duties as assigned or required.

District Sales Manager

• Provide administrative and operational support for MMNA’s Aftersales marketing programs
• Assist with campaign logistics, data entry, reporting, and coordination with internal teams and vendors
• Collect and organize data related to Aftersales marketing programs and prepare performance summaries and reports
• Support the setup, documentation, tracking, and reconciliation of parts/service incentives, contests, and co-op claims
• Coordinate promotional campaign materials and communications and monitor timelines to ensure deliverables are submitted on schedule
• Maintain accurate records using tools such as SAP, MDL, and Business Objects and assist with monthly reporting tasks
• Update marketing collateral and digital content under guidance from the marketing team and coordinate with vendors for asset delivery and revisions
• Provide administrative support to marketing, finance, and field operations teams, including invoice processing and budget tracking

Aftersales Marketing Specialist

Accountant

• Prepare and post accurate general ledger journal entries
• Perform account reconciliations and ensure compliance with accounting standards and company policies
• Assist in preparing quarterly and annual financial statements provided to MMC, internal management, and auditors
• Support internal and external audits by providing schedules, documentation, and explanations
• Contribute to monthly, quarterly, and annual close processes and navigate quarter-end close cycles
• Identify opportunities to improve accounting processes and reporting efficiency
• Collaborate with cross-functional teams to ensure proper accounting treatment of transactions
• Support special projects, ad hoc analyses, and reporting requests
• Serve as a key resource for financial accuracy and compliance and report to the Manager, Accounting

Senior Accountant

• Ensure timely and accurate reporting of sales/use, excise, and other indirect tax obligations across all jurisdictions.
• Research and summarize emerging state/local tax legislation and administrative rulings to ensure compliance and mitigate risk.
• Analyze and reconcile sales/use tax general ledger accounts through current reporting periods.
• Review consultant workpapers and filings, identify variances, and calculate prospective and historical tax impacts.
• Maintain complete and accurate records of licenses, permits, and resale tax certificates.
• Monitor tax calendar including regulatory and internal requirements and ensure all deadlines are met.
• Support and lead state/local tax audits, including data preparation, issue resolution, and communication with auditors.
• Develop, present, and implement process improvement initiatives to enhance compliance efficiency.
• Serve as a subject matter specialist for internal teams and external stakeholders and as a backup to other team members.
• Mentor and cross-train peers and contribute to tax planning initiatives.

Senior Indirect Tax Analyst

Marketing

• Collect, clean, and compile data from a variety of marketing platforms (paid media, email, social, CRM, web analytics, etc.)
• Maintain, update, and enhance performance dashboards for KPI and campaign reporting
• Support recurring and ad hoc analysis, delivering clear performance summaries and actionable insights
• Assist in A/B test design, tracking, and analysis to optimize marketing campaigns
• Contribute to competitive benchmarking and market research to identify growth opportunities
• Collaborate with internal teams and agency partners to ensure reporting accuracy and alignment
• Coordinate and organize marketing materials, reports, and communications
• Identify trends and patterns in marketing and customer data to inform strategy and planning
• Partner with the Marketing Intelligence Manager to design and develop data-driven marketing initiatives that better meet organizational goals
• Report to the Marketing Intelligence Manager and contribute to scaling the Marketing Intelligence function

Marketing Intelligence Associate

• MMNA is seeking a District Sales Manager to join our South Regional Sales team. As a DSM, you will work in a business consultant capacity, assisting MMNA dealers to profitably sell Mitsubishi vehicles and accessories, while providing their customers with an excellent buying experience.
• This position supports 13 dealers in the Dallas-Fort Worth Metro Area.
• The ideal candidate must be located in the Dallas/Fort Worth area.
• Responsibilities: Attain district wholesale and retail sales objectives; Contact dealerships, and coordinate wholesale, retail vehicle, and P.O.E. accessory sales activities with dealer principal, general manager and/or department managers; Develop and maintain an effective, professional long-term relationship with dealers within the assigned district; Communicate with dealerships and provide consistent direction of policies, procedures, etc.; Monitor dealer’s adherence with policies and procedures, and participation in sales, marketing, and advertising programs; Advise Region management of non-compliance situations and recommend solutions; Analyze individual dealership sales, market penetration, and vehicle inventory; Develop and recommend marketing/promotional strategies to assists dealership in maximizing wholesale/retail sales volume, profitability, and customer satisfaction; Educate Dealers on the constant changes in marketing; the use of social media, electronic marketing tools, “customer” Dealer rating i.e. “Reputation”, Google Star, Cars.com etc.; Enroll Dealers in the latest marketing Programs and Services; Work with Dealers on Mitsubishi logo and website compliance; Work with Dealers and their sales staff to assure they are properly trained using Mitsubishi’s Academy and MiShowroom and MiDelivery; Work with Dealers to research and resolve outstanding incentive payments; Work with Dealers in the utilization and claiming of their RDA and Co-op Funds; Coordinate, plan, and implement sales strategy with knowledge and cooperation of district counterparts; Other duties as assigned or required.
• Required Qualifications: Preferred 3+ years of professional exempt level automotive retail/wholesale experience or prior automotive retail sales experience such as Sales Representative, Sales Manager, F&I Manager; Prefer Bachelor’s degree or equivalent combination of education and experience; Extensive travel is required; Must maintain a valid unconditional driver’s license and a MMNA approved driving record.