Customer Experience Coordinator, Event Planner Coordinator
MITER Brands
Customer Experience Coordinator – Event Planner
MITER Brands
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $24 - $28 per hour
Job Level
Mid-LevelSenior
About the role
- Coordinate plant tours for sales representatives to showcase manufacturing facilities to customers.
- Book venues, schedule guests, draft and finalize contracts, and manage day-of logistics for events.
- Plan and execute offsite customer relations events.
- Provide on-site support to Sales leaders during trade show events.
- Support marketing efforts by creating PowerPoint presentations and serving as a liaison between Sales and Marketing teams.
- Collaborate with HR to coordinate new hire onboarding, including setup of computers, credit cards, Salesforce, and Power BI access.
- Arrange logistics for new hires such as plant tours, flights, transportation, meals, and accommodations.
- Provide coordination and support for Sales Management Trainees.
- Maintain and update customer data, including tracking factors that influence pricing changes.
- Represent and uphold the company’s mission and vision through all events and interactions.
Requirements
- Bachelor’s degree preferred.
- Proven experience managing budgets.
- Advanced proficiency in PowerPoint, Adobe Acrobat, and Microsoft Excel.
- Familiarity with dining and entertainment options, with strong knowledge of the Sacramento area preferred.
- Corporate experience in event planning or event coordination.
- Understanding of search engine functionality and capabilities.
- Experience collaborating with teams in graphic design, sales, marketing, and communications.
- Exceptional organizational, communication, negotiation, and multitasking skills.
- Ability to remain calm under pressure while maintaining a customer-service mindset.
