Senior Business Operations Analyst
Mistplay
full-time
Posted on:
Location Type: Hybrid
Location: Montreal • Canada
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Job Level
About the role
- Study business performance issues and synthesize findings into clear recommendations to influence decision-making during the weekly business review forum.
- Analyze product experiments and launches using SQL and BI tools to identify performance drivers, quantify business impact, and recommend clear, data-driven actions.
- Develop analytical models to assess revenue capacity, incentive effectiveness, cohort behavior, and cross-functional performance, ensuring visibility into tactical and strategic business levers.
- Collaborate with Product, Data Science, and Commercial teams to co-develop business plans, testing strategies, and performance narratives grounded in quantitative evidence.
- Develop and manage key stakeholder reports, dashboards, and KPI frameworks to report business performance, trends, and emerging opportunities across product, user acquisition (UA), commercial, and market dynamics.
- Act as project lead (PMO) for cross-functional initiatives: design project plans, manage structured cadences, ensure alignment, and ensure projects deliver measurable financial or operational outcomes.
- Create polished visual presentations that translate analytical findings into compelling business stories for executives and board stakeholders.
Requirements
- More than 5 years of experience in Business Operations, Strategy, Consulting, or Program Management, ideally in a data- or technology-focused environment.
- Advanced proficiency in SQL, data modeling, and handling large-scale datasets.
- Expertise in data visualization and BI tools (Tableau, Looker, or Power BI) with a strong sense of executive-level storytelling.
- Demonstrated ability to analyze experiments, interpret results, and generate actionable insights related to financial or operational KPIs.
- Strong experience facilitating cross-functional forums, aligning stakeholders, and leading high-visibility initiatives.
- Bachelor's degree in Business Administration, Analytics, Finance, Operations, or a related field.
- Experience in a fast-paced, high-growth environment, ideally in gaming, adtech, or marketplace sectors.
Benefits
- Team lunches
- Game nights
- Company-wide events
- Friendly and enjoyable work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLdata modelingdata visualizationanalytical modelsKPI frameworksperformance analysisbusiness impact quantificationcohort behavior analysisproject managementfinancial analysis
Soft Skills
decision-makingcollaborationstakeholder alignmentexecutive-level storytellingpresentation skillsinfluencefacilitationleadershipcommunicationstrategic thinking