Mission Telecom

Account Manager

• Conduct outbound prospecting via phone, email, and networking to identify new partners
• Maintain daily outreach activity including 80–100 outbound calls while building relationships with nonprofits, schools, and libraries
• Serve as the primary point of contact for assigned partners
• Build strong relationships, conduct account check-ins, and identify opportunities for growth and referrals
• Ensure a positive partner experience throughout the sales and onboarding process
• Address questions or issues quickly and gather feedback to improve service delivery
• Guide partners through onboarding and help them maximize the value of Mission Telecom’s services
• Coordinate with internal teams to resolve technical or service needs
• Represent Mission Telecom at conferences and industry events to build relationships and expand awareness
• Maintain accurate outreach and pipeline activity in CRM systems such as Salesforce

Strategic Partnerships Executive – Direct Sales