Senior Account Manager
MirrorWeb
full-time
Posted on:
Location Type: Remote
Location: New York • United States
Visit company websiteExplore more
Job Level
About the role
- Own expansion revenue and account growth end-to-end: define the problem, propose options, drive decisions, execute to measurable outcomes
- Build work that holds up in a trust-first environment
- Partner with CSMs, Solution Engineering, Product, Legal, Finance, and Marketing to deliver outcomes that scale without chaos
- Operate with a 'signal over noise' mindset
- Raise the bar: improve the quality of systems, messaging, execution, or customer outcomes
- Communicate clearly and close loops
- Own expansion revenue across your portfolio including multi-product upsells, cross-sells, whitespace opportunities, renewal negotiations, and multi-year contract execution
- Build and maintain executive-level relationships with C-suite decision-makers
- Orchestrate cross-functional deal teams for complex enterprise deals
- Maintain accurate pipeline management with detailed opportunity tracking
Requirements
- Proven success in account management or expansion roles within a B2B SaaS scale-up environment
- Demonstrated ability to close complex, multi-stakeholder enterprise deals with C-suite buyers, procurement, and cross-functional committees
- Strong judgment in high-stakes environments where trust matters
- Ability to move fast without sacrificing standards
- Bias to action and follow-through
Benefits
- Health insurance
- Flexible working hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementexpansion revenuepipeline managementopportunity trackingmulti-product upsellscross-sellsrenewal negotiationsmulti-year contract executionenterprise deals
Soft Skills
communicationjudgmenttrust-buildingaction-orientedfollow-throughrelationship managementcross-functional collaborationproblem-solvingdecision-making