Miro

Account Executive

• Prospect, Develop, and Close new customers on our Miro Platform
• Achieve monthly/quarterly quotas of pipeline and closed business
• Close Enterprise-Level reoccurring deals $30k+ while executing on run rate deals of $15K, ASP of ~$30K.
• Work cross functionally to influence the sales cycle and funnel with marketing, SDRs, Channel, Customer Success and Sales Engineering.
• Identify, Establish and Cultivate relationships with Senior Level Executives
• Forecast Pipeline Accurately and Achieve monthly/quarterly quotas
• Combine the interests of multiple client stakeholders to drive account revenue growth
• Build account action plans to help define appropriate expansion strategies
• Be a key component in ensuring we have accurate data in our CRM to drive the strategy for our future growth
• Use a variety of methods (Email, phone, social media) to engage prospects, users and decision makers

Mid Market Account Executive

Customer Success Manager

• Solve a critical challenge: ensure our largest customers weave Miro into how they innovate by building strategic partnerships with executive-level stakeholders
• Spot expansion opportunities and turn satisfied customers into passionate advocates
• Combine analytical thinking with relationship-building to prevent churn, drive growth, and guide teams toward breakthrough outcomes
• Drive retention and expansion by growing product usage and adoption across your customer portfolio
• Partner with key stakeholders to understand business objectives and co-develop strategic success plans
• Enable broad product adoption by identifying use cases and creating tailored enablement strategies for different business lines
• Proactively manage customer health through data analysis, playbooks, and targeted engagement strategies
• Champion Miro's capabilities to guide customers toward their goals

Strategic Customer Success Manager

Product Marketing

• Drive the vision, design, and execution of Miro’s go-to-market strategy for new products and solutions
• Lead cross-functional change to ensure the field is equipped to adopt new motions and deliver impact at scale
• Translate company ambitions into programs that help GTM realize new levels of impact
• Define and evolve Miro’s GTM operating model to elevate how the field executes their roles
• Lead cross-functional alignment across Product, Marketing, Sales, and CS to drive execution and deliver new products to market
• Set GTM strategy & program priorities, success metrics, and governance in collaboration with leaders
• Drive global GTM consistency while adapting strategies for regional needs
• Design and run program structures that ensure accountability, speed, and impact
• Serve as a strategic partner to GTM leadership, providing insights that sharpen direction
• Mentor and uplevel team members across the org, regardless of reporting lines

Director, Go-to-Market Strategy and Programs

Bookkeeper

• Process and validate bi-monthly payroll for US employees in ADP Workforce Now, ensuring accurate and timely disbursement
• Collaborate with People Ops to apply payroll changes (new hires, transfers, promotions, pay rate changes, commissions)
• Maintain payroll processing systems and records by gathering, validating, and inputting data accurately
• Ensure compliance with US statutory requirements for payroll calculations, deductions, filings, and reporting
• Provide reports to Accounting and Finance and support audits as needed
• Maintain and update internal payroll documentation and processes
• Address employee payroll inquiries in a clear, timely, and employee-centric manner, escalating as needed
• Identify process improvements and contribute to payroll system enhancements
• Support global payroll operations and provide coverage during ADP Celergo implementation, including international deductions, filings, and reporting

Mid Market Account Executive

Strategic Customer Success Manager

Director, Go-to-Market Strategy and Programs

Payroll Specialist