Miratech

Backend Engineer

• Design, develop, and maintain Python-based solutions, services, and APIs.
• Build scalable, reliable, and secure integration solutions in line with best practices.
• Participate in system architecture and design discussions to provide technical insights.
• Ensure high code quality through thorough testing, code reviews, and adherence to best practices.
• Troubleshoot, debug, and optimize complex integration workflows.
• Collaborate closely with the Project Manager to fully understand business requirements and expectations.

Senior Python Engineer

• Working closely with engineering, product, design, and other business stakeholders to align on project goals, gather and refine requirements, and ensure seamless execution.
• Evaluating different technical approaches, discussing potential tradeoffs, and recommending optimal solutions to address complex challenges.
• Driving the development and refinement of services and tools, ensuring high-quality implementation, and optimizing performance and scalability.
• Partnering with product managers and technical experts to define, develop, and successfully roll out new features that enhance user experience and business value.
• Identifying opportunities for process enhancements, incorporating feedback from stakeholders, and implementing best practices to improve system efficiency and team productivity.

Senior Full Stack Developer, React/Ruby

DevOps Engineer

• Build and maintain cloud infrastructure and automation pipelines for hybrid-cloud solutions.
• Develop automation capabilities for CI/CD and application delivery.
• Troubleshoot and support current cloud platforms in production, including participating in on-call rotations.
• Collaborate with product managers, architects, and development teams to ensure scalable, secure infrastructure.

Junior DevOps Engineer

Technical Program Manager

• Program Execution & Coordination: Support the planning and execution of moderately complex cross-functional programs, ensuring alignment to project goals, timelines, and business requirements.
• Track deliverables and resolve issues to maintain forward momentum.
• Stakeholder Collaboration: Collaborate with Product, Engineering, and other partner teams to define scope, dependencies, and timelines.
• Act as a liaison to ensure shared understanding and alignment across teams.
• Project Governance: Maintain program documentation, facilitate team meetings, and support risk and issue tracking.
• Escalate risks or blockers appropriately to ensure timely resolution.
• Progress Reporting: Provide clear, concise program updates to stakeholders and team members.
• Consolidate inputs and data into meaningful status reports and dashboards.
• Process Improvement: Contribute to improving project delivery methodologies, tools, and best practices.
• Recommend process adjustments to increase efficiency and scalability.
• Technical Acumen: Leverage your technical knowledge to understand solution approaches, dependencies, and trade-offs.
• Participate in technical discussions and assist in translating requirements into actionable plans.
• Team Support & Knowledge Sharing: Support onboarding of new team members and share knowledge of tools, processes, and domain expertise.
• Contribute to a collaborative team culture.

Senior Technical Program Manager

Engineer

• Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements.
• Build Call flow designs and integration to backend systems using application program interfaces (API).
• Manage NICE BU and provide input into solution design, and optimization for network solutions.
• Provide routing design and implementation for contact center technology.
• Cooperate with the Architecture team to design, develop, and deploy APIs, and consume APIs.
• Provide technical support and troubleshooting assistance to customers and internal teams when scripting issues arise.
• Coordinate issue communication and resolution with multiple other tech teams in the event of a problem.
• Review support tickets with agency leadership and oversee any support questions from other team members that might be working on one of those agencies’ tickets.

Amazon Connect/LEX Engineer – Fast Joiners

Data Engineer

• Design, develop, and optimize EDP data pipelines using Python, Airflow, DBT, and Snowflake for scalable financial data processing.
• Build performant Snowflake data models and DBT transformations following best practices, standards, and documentation guidelines.
• Own ingestion, orchestration, monitoring, and SLA-driven workflows; proactively troubleshoot failures and improve reliability.
• Implement robust data quality, validation, reconciliation, and governance controls across datasets.
• Lead small-to-medium pipeline enhancements, refactoring initiatives, and cost/performance optimization efforts.
• Collaborate with analysts and platform teams, mentor junior engineers, participate in reviews, and contribute to reusable EDP frameworks.

Middle Data Engineer – Snowflake

Business Analyst

• Explore how Miratech’s global teams operate through real business process analysis
• Document workflows and procedures that help shape our internal ecosystem
• Learn how international standards (ISO 9001, ISO 27001) function in real IT practice
• Identify improvements that make our processes stronger and more efficient
• Support the preparation of documentation for audits and quality reviews
• Collaborate with stakeholders and transform their input into clear, structured documentation

Trainee Business Analyst – Process, Documentation

Project Manager

• Coordination of project management activities, resources, budget control, equipment, and information.
• Develop and maintain project documentation, invoices, plans, and reports.
• Maintain project plans, including schedule and project timeline, team plans, etc.
• Meet targets criteria within the project.
• Identify and manage risks to ensure delivery is on time.
• Lead and motivate project team, coordinating the project team to keep them on track and keeping the project on budget.
• Project cost management.
• Develop and maintain strong business relationships.
• Act as the point of contact and communicate project status to all participants, plan meetings, minutes keeping.
• Cooperate and coordinate with other departments, and third-party subcontractors, satisfy the needs of different stakeholders over the project lifecycle.

CX Project Manager, CCaaS

Software Engineer

• Writing code across the stack to build innovative products that delight the users.
• Building features that will directly help users get their jobs done faster and better
• Working closely with Product Managers, Designers, and QA engineers to continuously improve the user experience.
• Working closely with fellow engineers to architect new systems, refactor code under test, and continuously deploy code to production.
• After growing into the role, leading new product features and engineering initiatives