Mira Mace

Care Advocate

• Serve as the primary point of contact for patients after their intake visit.
• Help patients understand and act on their care plan — scheduling appointments, finding in-network providers, and using their Medicare benefits.
• Resolve navigation friction: portals, referrals, appointment logistics, forms, and provider communications.
• Identify practical and social-needs support (food, housing, transportation, etc.) and connect patients to available resources.
• Coordinate with clinical team members involved in a patient's care, while providing non-clinical support only.
• Document every patient interaction and support activity in our platform, accurately and on time.
• Maintain confidentiality and comply with HIPAA, privacy, and all applicable platform standards.

Certified Nursing Assistant, Care Advocate – Patient Navigation

Licensed Practical Nurse – Care Advocate, Patient Navigation

Community Health Worker

Community Health Worker – Care Advocate, Patient Navigation

Growth Marketing

• Own our direct-to-consumer patient acquisition engine
• Design and prioritize the experimentation roadmap for Google and Facebook/Meta ads
• Build our influencer marketing strategy from scratch
• Own the marketing performance dashboard
• Own the design and optimization of landing pages and content experiences that convert
• Develop the strategy for organic patient acquisition through SEO and AEO
• Experiment with the latest AI tools and workflows to automate and accelerate the marketing pipeline

Certified Nursing Assistant, Care Advocate – Patient Navigation

Licensed Practical Nurse – Care Advocate, Patient Navigation

Community Health Worker – Care Advocate, Patient Navigation

Growth Marketing Manager, D2C