MintMCP

Technical Customer Success

• You own the customer once the deal is signed, all the way through. On day one that means building the mutual delivery plan with the customer: what success looks like, who does what, and by when.
• You drive onboarding, get the product live against real use cases, and stay close as usage grows. You are the person the customer trusts to make their rollout work.
• From there you own the whole arc. You track account health, run the check-ins and business reviews, catch problems before they become risks, and pull in engineering or the founders when a customer needs more than you can give them alone.
• You own renewals, and you find and grow expansion, more teams, more agents, more of the company's work running on us.
• When something is on fire, you are the one who owns getting it resolved.
• You'll also push in both directions. On the customer side, that means telling them when what they've asked for isn't what they need, and reframing it against what we've seen work elsewhere. Internally, it means advocating for your customers clearly and directly to the founders — while weighing what they want against what the company needs to prioritize.
• You are our first dedicated post-sales hire, so you also build the function. You turn what works into a repeatable motion: the delivery plan template, health scoring, the review rhythm, the handoff from sales.
• As the customer base grows, you help decide who we hire next and grow into leading customer success. The role is in person, with travel to meet customers.

Technical Customer Success Manager

Full-stack Engineer

• You will own features end to end, from conception to production, across our gateway infrastructure, enterprise deployments, and agentic systems.
• The work leans backend and infra, but nothing is off limits: when the product needs a better UI you build it, and when a connector breaks during a security review you fix it.
• Claude and Codex are your primary working environment, and you use a fleet of agents to move faster than a team this size has any right to.
• Agents write much of the code and review PRs, so your real job is the judgment they cannot make: shaping the problem, making architecture, product, and UX calls, hardening enterprise paths, designing connectors, protecting security-sensitive surfaces, and catching generated code that is quietly wrong.
• Roles are blurred and we ship within hours, and you will learn directly from the founders and from customers.
• We hire across levels, from strong early-career builders to seasoned engineers, and we set level and pay to match. What matters most is judgment, range, and how fast you ship.

Software Engineer

Marketing

• You own how MintMCP grows.
• You own positioning for a technical buyer and demand gen across SEO, AEO, paid, and content.
• You run a webinar series and campaign experiments.
• Build outbound from the ground up with the AE team.
• You also own the numbers: how every channel performs, CAC, payback, and a forecast the team can plan against.
• You orchestrate a fleet of agents to do the research, enrichment, sequencing, follow-up, content drafts, and reporting.
• You report to the CEO and work across the GTM team.

Founding Marketer

Account Executive

• You will carry a full book: handle high inbound volume, prospect and build your own pipeline, run discovery and POCs, navigate security review and procurement, close, and expand the account.
• You sell to senior technical buyers, often the CTO, CISO, or Head of AI.
• At the same time, you help build the early sales motion around you: qualification, forecasting, deal reviews, and the operating rhythm a small team needs to sell with rigor.
• You report to the CEO, help decide who we hire next, and turn what is working into a teachable playbook.
• As the company moves upmarket, you can grow into larger, CISO-level enterprise deals and into broader sales leadership.
• The role is in person, with travel to meet customers.