
Systems Engineer, SaaS
Minted
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $76,800 - $99,960 per year
About the role
- Administer, optimize, and automate core services (Okta, Google Workspace, and Slack)
- Manage AWS IAM policies, roles, and service accounts
- Design and implement user onboarding/offboarding automation
- Enforce least-privilege access controls across all systems
- Conduct quarterly access reviews and remediate privilege creep
- Build and maintain integrations using Okta Workflows and Make.com
- Partner with an AI & Automation Engineer to design workflow solutions
- Create automated provisioning/deprovisioning pipelines
- Document integration architectures and runbooks
- Engineer macOS and Windows endpoints using NinjaOne
- Maintain device policies, compliance standards, and security baselines
- Deploy software, patches, and configurations at scale
- Troubleshoot complex endpoint issues escalated from the helpdesk
- Serve as lead for Minted's corporate AWS environment (EC2, S3, IAM, VPC, etc.)
- Manage server infrastructure, monitoring, and disaster recovery
- Support office networks, VPN, and connectivity issues
- Implement infrastructure-as-code where applicable
- Act as a technical escalation point for the helpdesk team
- Mentor junior IT staff on systems engineering best practices
- Participate in incident response and root cause analysis
- Contribute to IT architecture and strategic planning
Requirements
- 3+ years experience in systems engineering or IT operations
- Strong expertise with identity management platforms (Okta, Azure AD, or similar)
- Hands-on experience with AWS IAM, EC2, S3, and core services
- Proficiency with endpoint management tools (NinjaOne, Jamf, Intune, etc.)
- Experience building workflows/automations (Okta Workflows,Make.com, Zapier, or similar iPaaS)
- Solid understanding of networking concepts (DNS, DHCP, VPN, firewalls)
- Comfortable with scripting (Python, PowerShell, Bash, or similar)
- Demonstrated ability to leverage AI tools
- Communication and influence skills: Excellent troubleshooting and problem-solving abilities
- Strong written and verbal communication skills
- Ability to explain technical concepts to non-technical audiences
- Highly collaborative mindset with cross-functional teams
- Self-motivated with ability to manage multiple priorities
Benefits
- Medical, Dental, and Vision Benefits
- Employer Funded Health Savings Account
- 10 Paid Holidays
- Paid Time Off and Sick Leave
- Paid Parental Leave
- Monthly Gym/Wellness Reimbursement
- 401(k) retirement savings plan
- Employer Funded Commuter Benefits
- Employee Discount
- Friends and Family Discount
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AWS IAMOktaGoogle WorkspaceSlackNinjaOnePythonPowerShellBashendpoint managementinfrastructure-as-code
Soft Skills
troubleshootingproblem-solvingcommunicationinfluencecollaborationself-motivatedability to manage multiple prioritiesmentoringtechnical escalationroot cause analysis