Minor Hotels Europe and Americas

ServiceNow ITOM Developer

Minor Hotels Europe and Americas

full-time

Posted on:

Location Type: Office

Location: Mumbai • India

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Tech Stack

JavaScriptPythonServiceNowSOAP

About the role

  • Configure and customize ITOM modules and workflows
  • Develop integrations using APIs, MID servers, and other tools
  • Troubleshoot ITOM configurations and ensure system performance
  • Collaborate with stakeholders to align ITOM solutions with business needs

Requirements

  • 4-12 years of IT experience
  • minimum 4 years of ServiceNow ITOM experience (Discovery, Service Mapping, Event Management)
  • Proficient in scripting (JavaScript, PowerShell, Python)
  • Strong knowledge of ITIL
  • APIs (REST/SOAP)
  • IT infrastructure
  • ITOM module configuration
  • CMDB optimization
Benefits
  • comprehensive wellness benefits including health checks
  • telemedicine
  • insurance with top-ups
  • elder care
  • partner coverage
  • new parent support via flexible work
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
JavaScriptPowerShellPythonAPI integrationITOM module configurationCMDB optimizationITILRESTSOAP
Soft Skills
collaborationtroubleshooting