ServiceNow Project Manager
Minor Hotels Europe and Americas
full-time
Posted on:
Location Type: Office
Location: Bangalore • India
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Job Level
Tech Stack
About the role
- Lead ServiceNow projects from requirements gathering through deployment
- Define project scope, timelines, budgets, and risk mitigation strategies
- Serve as the primary point of contact for clients and internal teams
- Coordinate cross-functional teams including developers, analysts, and testers
- Assign tasks, monitor progress, and ensure timely delivery
- Ensure adherence to ServiceNow best practices and ITIL frameworks
- Track project outcomes, identify risks, and escalate issues as needed
- Deliver project documentation and post-implementation reviews
Requirements
- Hands-on experience with ServiceNow modules (e.g., ITSM, ITOM, ITAM, HRSD)
- ServiceNow Certified System Administrator (mandatory)
- Experience managing IT or ServiceNow projects
- PMP, PRINCE2, or Scrum Master certification preferred
Benefits
- Health insurance
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ServiceNowITSMITOMITAMHRSDproject managementrisk mitigationrequirements gatheringdeploymentproject documentation
Soft Skills
leadershipcommunicationcoordinationtask assignmentmonitoring progressclient relationscross-functional teamworkproblem-solvingtime managementadherence to best practices
Certifications
ServiceNow Certified System AdministratorPMPPRINCE2Scrum Master