Minor Hotels Europe and Americas

ServiceNow HRSD Architect

Minor Hotels Europe and Americas

full-time

Posted on:

Location Type: Office

Location: Noida • India

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Tech Stack

ServiceNow

About the role

  • Advise clients on HR technology setup and roadmap, aligning ServiceNow HRSD with broader HR transformation goals with Agentic AI elements
  • Define architecture principles and integration strategies across ServiceNow, Workday, SuccessFactors, and other HR systems
  • Lead design for HRSD modules (Case Management, Knowledge, Employee Center, Lifecycle Events, AI Agents)
  • Ensure interoperability and optimized workflows between platforms to deliver unified HR services
  • Design integration patterns leveraging APIs, Integration Hub, and middleware
  • Recommend best practices for data exchange and process automation across HR ecosystems
  • Establish architectural guardrails and ensure compliance with security and privacy requirements

Requirements

  • ServiceNow experience, with at least 3 years in HRSD architecture
  • Strong understanding of HRSD capabilities and HR process design
  • Proven experience integrating ServiceNow with Workday, SAP SuccessFactors, and related HR platforms
  • Ability to engage senior stakeholders and translate business needs into technology solutions
  • Proficiency with enterprise architecture principles
  • ServiceNow CSA, CIS-HRSD, CTA
  • Workday or SuccessFactors integration experience
  • Knowledge of Employee Center Pro and Now Assist including AI Agents
Benefits
  • Comprehensive wellness benefits including health checks
  • Telemedicine
  • Insurance with top-ups
  • Elder care
  • Partner coverage
  • New parent support via flexible work
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HRSD architectureintegration strategiesAPI designprocess automationdata exchangeinteroperabilityworkflow optimizationHR process designenterprise architecture principlesAI Agents
Soft Skills
stakeholder engagementbusiness needs translation
Certifications
ServiceNow CSAServiceNow CIS-HRSDServiceNow CTA