Connected Marketing Operations – Team Manager
Minor Hotels Europe and Americas
full-time
Posted on:
Location Type: Office
Location: Navi Mumbai • India
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Tech Stack
About the role
- Lead team of Digital Asset management PMs to execute artwork/packaging innovation projects including concept development, feasibility validation, product and packaging R&D, business proposal and approval, project execution, customer sell in and tracking of in-market performance
- Oversee timelines, resources, and deliverables for web updates and campaign launches.
- Client management: Fostering deep relationships and ensuring alignment with their project goals
- Respond to client requests in non-standard situations, investigating all the possibilities for a solution
- Team Development: Mentor and coach a high-performing client services team
- Foster a culture of growth, collaboration, accountability within the department, as well as professional development among team members
- Operational Excellence: Ensure smooth day-to-day operations of managing capacity of resources, timelines, and budgets efficiently to deliver high-quality outcomes on time
- Cross-Department Collaboration: Work closely with the department leads, Artwork Management, analytics & data to ensure a unified approach to client service
- Metrics & Reporting: Regularly monitor and report on the success of innovation projects providing insights and recommendations for ongoing improvements
- Financial Management: Oversee budgets, projections, and account performance, ensuring profitability while meeting or exceeding client expectations
- Identify and deliver transformation ideas that will provide growth or productivity opportunities
Requirements
- MBA preferred, Bachelor’s degree in marketing, advertising, communications, or related field
- 8 + years’ experience in marketing technology or digital asset management, MarTech operations management, senior stakeholder engagement
- 5+ years Sitecore Digital Asset Management experience
- 10+ years of client services experience, within an advertising agency
- 5+ years of experience in project management required, with a demonstrated track record of successful delivery of increasingly complex programs.
- Proven experience in global program management leadership roles is strongly preferred.
- Experience managing direct reports, 3+ years of strong leadership and mentoring abilities, with experience in developing and growing talent.
Benefits
- You can shape your career with us.
- We offer a range of career paths and internal opportunities within Capgemini group.
- You will also get personalized career guidance from our leaders.
- You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
- You will have the opportunity to learn on one of the industry's largest digital learning platforms, with access to 250,000+ courses and numerous certifications.
- Every Monday, kick off the week with a musical performance by our in-house band - The Rubber Band.
- Participate in internal sports events, yoga challenges, or marathons.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementdigital asset managementMarTech operations managementclient servicesfinancial managementmetrics and reportingconcept developmentpackaging R&Dbusiness proposal developmentfeasibility validation
Soft Skills
leadershipmentoringcoachingclient managementcollaborationcommunicationproblem-solvingoperational excellenceteam developmentaccountability
Certifications
MBABachelor’s degree in marketingBachelor’s degree in advertisingBachelor’s degree in communications