Service Delivery Manager
Minor Hotels Europe and Americas
full-time
Posted on:
Location Type: Office
Location: Hyderabad • India
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About the role
- Establish and maintain a comprehensive governance framework for AI technologies
- Manage operational AI activities with focus on Agentic AI systems
- Lead development of scalable, policy-driven compliance programs
- Safeguard against risks such as bias and privacy violations
- Promote transparency and accountability in AI decision-making
- Manage the lifecycle of AI agents and partner assets
- Maintain a robust catalogue of deployments and reusable design patterns
- Ensure AI initiatives are technically sound and legally responsible.
Requirements
- Requires overall 12+ years of professional experience
- 3+ years of hands on experience in Generative and Agentic AI technologies
- Compliance, risk management, auditing, legal, or consulting experience
- Proven experience in developing and managing technology and service asset catalogues
- Expertise in compliance program management, risk assessment methodologies, and internal control frameworks
- Ability to identify risks and develop innovative, actionable solutions
- Understanding of the Agentic AI development lifecycle, including deployment automation and workflow optimization.
Benefits
- Comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work
- Personalized career guidance from leaders
- A range of career paths and internal opportunities within Capgemini group
- Work on cutting-edge projects in tech and engineering with industry leaders
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Generative AIAgentic AIcompliance program managementrisk assessment methodologiesinternal control frameworksdeployment automationworkflow optimization
Soft Skills
leadershipproblem-solvinginnovationaccountabilitytransparency