Minor Hotels Europe and Americas

Delivery Manager

Minor Hotels Europe and Americas

full-time

Posted on:

Location Type: Hybrid

Location: Telford • United Kingdom

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About the role

  • Ensure teams meet agreed delivery timescales, within cost and to required quality standards.
  • Proactively manage dependencies, overcome obstacles, and maximize value within constraints.
  • Manage and communicate risks, cost budgets, productivity, and team resources.
  • Build and maintain motivated and appropriately skilled teams.
  • Ensure teams collaborate, communicate, and focus on priorities, aligning with future contract and market needs.
  • Enforce agreed standards for delivery, including agile best practices and modern delivery methods.
  • Provide input to project managers for planning and integration, surfacing team interfaces and dependencies.
  • Control and monitor budgets and forecasts, reviewing actuals versus forecast to ensure commitments are met.
  • Manage internal and external stakeholders, including team members, project managers, service delivery managers, and customers.
  • Participate in leadership and delivery reviews as required.
  • Raise timely awareness of risks, assumptions, issues, and dependencies, liaising with project and service delivery managers as appropriate.
  • Update and control team capacity plans, ensuring accurate data for review cycles.
  • Empower teams to follow training plans and meet future skill demands, contributing to resource and succession planning.

Requirements

  • Strong leadership and team management skills, with experience managing medium to large teams.
  • Excellent stakeholder management and relationship-building abilities (internal and external).
  • Advanced organizational and planning skills, including capacity management and resource forecasting.
  • Proficient in risk, issue, and dependency management across multiple projects and services.
  • Effective communication and reporting skills, able to provide clear updates to all levels of stakeholders.
  • Ability to drive continuous improvement and implement best practices in delivery environments.
  • Commitment to developing and empowering teams, supporting training and succession planning.
Benefits
  • Countless training and development opportunities
  • Access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
risk managementissue managementdependency managementcapacity managementresource forecastingagile best practicesproject planningbudget controlforecastingteam management
Soft Skills
leadershipstakeholder managementrelationship buildingorganizational skillsplanning skillscommunication skillsreporting skillscontinuous improvementteam empowermenttraining support