Minor Hotels Europe and Americas

ServiceNow Architect

Minor Hotels Europe and Americas

full-time

Posted on:

Location Type: Hybrid

Location: BristolUnited Kingdom

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About the role

  • Drive sales activities and business development around ServiceNow solutions
  • lead the sales process from pre-sales through to contract signing
  • collaborate with the sales team to design, scope, and pitch innovative ServiceNow solutions
  • act as the primary point of contact for senior client and internal stakeholders

Requirements

  • deep understanding of the ServiceNow platform, including its capabilities, modules, and best practices for implementation
  • familiarity with HR processes and employee experience strategies
  • understanding of customer experience strategies
  • proficiency in technical aspects such as system integration, data migration, and customization of the ServiceNow platform
  • ability to analyse business requirements, identify gaps, and propose effective solutions
  • excellent communication skills
  • understanding change management principles
  • ability to help build demonstrations that can be used to present solutions to clients
Benefits
  • learning for life mindset
  • countless training and development opportunities
  • access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more
  • supportive and collaborative community
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ServiceNowsystem integrationdata migrationcustomizationbusiness analysissolution designimplementation best practices
Soft Skills
communicationcollaborationproblem-solvingchange management