Senior Manager, Process Mining
Minor Hotels Europe and Americas
full-time
Posted on:
Location Type: Office
Location: London • United Kingdom
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Job Level
About the role
- Develop strong client relationships as you design cutting edge Process Intelligence solutions.
- Lead complex programmes that uncover inefficiencies and deliver measurable business improvements.
- Shape strategic initiatives, manage client relationships, and ensure that process mining becomes a driver of transformation across organisations.
- Work with key client stakeholders to understand critical business problems, and architect process intelligence solutions to address these.
- Define and prioritise initiatives that align with client objectives and organisational strategy.
- Manage cross functional teams and guide delivery across all project phases.
- Translate technical findings into strategic recommendations for executive stakeholders.
- Build business cases and oversee ROI measurement for process transformation projects.
Requirements
- Proven ability to open and grow client accounts, building long‑term, trusted partnerships.
- A natural problem‑solver with strong analytical and logical thinking skills.
- A track record of contributing to commercial success through personal sales and influencing P&L growth.
- Experience leading end‑to‑end process mining programmes that deliver measurable business impact.
- Confident leadership skills, able to guide cross‑functional teams and mentor junior consultants.
- Strong stakeholder management, setting clear expectations and maintaining engagement throughout delivery.
- The ability to translate technical insights into strategic recommendations for executive‑level audiences.
- Experience developing business cases and creating ROI frameworks for transformation initiatives.
- Capability to assess and advise on the selection of process mining tools to suit different client environments.
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
process mininganalytical thinkinglogical thinkingbusiness case developmentROI measurementstrategic recommendationscross-functional team managementclient account managementproblem-solving
Soft Skills
client relationship buildingleadershipstakeholder managementmentoringcommunicationstrategic thinkinginfluencingengagement management