Serve as the primary liaison between the client and internal teams.
Manage end-to-end project delivery, ensuring scope, timelines, and quality standards are met.
Develop and maintain strong client relationships, understanding their business needs and objectives.
Drive account growth through upselling and cross-selling opportunities.
Monitor project financials, including budgeting, forecasting, and profitability.
Coordinate with technical teams to resolve issues and ensure smooth execution.
Prepare and present status reports, dashboards, and executive summaries to stakeholders.
Ensure compliance with contractual obligations and organizational policies.

Requirements

Strong experience in project management and client engagement.
Excellent communication, negotiation, and stakeholder management skills.
Ability to manage multiple projects simultaneously.
Proficiency in project management tools (MS Project, Jira, etc.).
Understanding of IT services, consulting, or cloud solutions (depending on industry).

Benefits

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade
Company paid holidays
Personal Days
Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project managementbudgetingforecastingprofitability

Soft Skills

communicationnegotiationstakeholder managementclient engagement