Minga London

Director of AI, Business Systems

Minga London

full-time

Posted on:

Location Type: Hybrid

Location: Vancouver • Canada

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 CA$140,000 - CA$160,000 per year

Job Level

Lead

About the role

  • Internal AI & automation strategy
  • Identify where AI agents, automation, and intelligent workflows can improve efficiency
  • Evaluate when AI is the right tool — and when simpler process or systems changes are better
  • Design and deploy internal AI solutions for functions such as Customer Success, Sales & Revenue Operations, Marketing, etc.
  • Maintain a deep understanding of Minga's internal tools, platforms, and data flows
  • Ensure tools work well together and support how teams actually operate
  • Advisory partnership with leaders on AI and automation
  • Act as a thought partner to department leaders
  • Lead Minga's internal IT function through the IT Manager
  • Own internal IT strategy, operational resilience, and effectiveness
  • Establish guardrails for internal AI use, including data handling, access, and privacy considerations
  • Help teams adopt new tools and workflows successfully

Requirements

  • Experience designing and implementing AI, automation, and workflow improvements across teams
  • Strong understanding of AI tools, systems integrations, and internal tech ecosystems
  • Experience optimizing and consolidating business systems (CRM, HRIS, Finance, Marketing, etc.)
  • Knowledge of IT operations, security best practices, and data governance
  • Ability to translate business challenges into practical, scalable technology solutions
  • Experience leading cross-functional initiatives and driving real adoption
Benefits
  • Flexible, Hybrid-First Work
  • Inclusive leadership: Monthly CEO Lunch & Learns, open Q&As, and transparent updates
  • Culture of connection: Social events, virtual meetups, and 2 annual offsites to bring everyone together
  • Growth investment: Dedicated time and budget for growth
  • Recognition that matters: From Slack shoutouts to company-wide recognition
  • Equitable pay + transparency
  • Flexible PTO (20 days of vacation + 7.5 Flex Days)
  • Health, dental, and vision benefits for you & your family
  • Mental health and wellness support
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AI designautomation implementationworkflow improvementsystems integrationCRM optimizationHRIS optimizationdata governanceIT operationssecurity best practicestechnology solution translation
Soft Skills
advisory partnershipthought partnershipcross-functional leadershipoperational resilienceeffective communicationteam adoption facilitation