Mindful Support Services

Insurance Follow-Up Specialist

Mindful Support Services

full-time

Posted on:

Origin:  • 🇺🇸 United States • Washington

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Salary

💰 $22 - $28 per hour

Job Level

Junior

Tech Stack

MacOS

About the role

  • Call insurances and use payer portals to resolve insurance denials.
  • Focus on denials and 120+ resolution of claims.
  • Communicate with providers about the status of outstanding insurance balances.
  • Research and submit claims that are unable to be sent to insurances electronically.
  • Resolve issues with claims that are electronically rejected by payers.
  • Process and post insurance payments.
  • Collaborate with team members to meet department goals and daily tasks.

Requirements

  • Ability to communicate professionally, clearly, and effectively with management, staff and insurance companies
  • One year of experience resolving outstanding medical insurance AR by researching unpaid claims via insurance calls and portal navigation
  • One year of experience with claims reprocessing requests, corrected claims, and appeals
  • One year of experience navigating many commercial insurances such as Blue Cross/Blue Shield, Aetna, Cigna, and Optum
  • One year of experience working within an EHR system and the Microsoft Office suite including Excel and Outlook
  • One year of experience posting medical insurance payments to an EHR system
  • One year of experience navigating clearinghouse data and resolving rejected claims
  • Behavioral health medical billing experience (preferred)
  • Experience working with Apple computers and macOS (preferred)
  • AdvancedMD experience (preferred)
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