Mimica

Senior Solutions Engineer – Pre-Sales

Mimica

full-time

Posted on:

Location Type: Remote

Location: New York • United States

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Job Level

Senior

About the role

  • Leading demos and supporting technical evaluations for the Mimica platform, ensuring a path to value realization and positive ROI.
  • Building and executing POC plans with success criteria, managing scopes, expectations, and timelines, and acting as the point of contact for questions, issues, or escalations.
  • Serving as the Voice of the Customer, providing insights to engineering and product teams and input for improvements and new feature development.
  • Contributing to product documentation by adding clear explanations, examples, and how-to guides.
  • Partnering with Marketing to deliver educational content such as blog posts, tutorials, and presentations.
  • Assisting BDRs in identifying compelling use cases and tailoring messaging to value drivers specific to each industry, vertical, or function.
  • Nurturing strong relationships with key decision-makers at all levels, turning them into advocates and champions.
  • Acting as a trusted advisor for customers, deepening relationships and driving account growth including renewals and upsells.

Requirements

  • Background in Solution Architecture, Sales Engineering or Implementation/Management Consulting, shaping solutions that add strategic and quantitative value.
  • Experience in devising and delivering complex enterprise software/SaaS solutions, tying them to customers’ business initiatives, pain points and long-term roadmaps.
  • Track record of successfully scoping, managing and executing pilots and production implementations, overcoming objections and removing friction in the pre-sales process.
  • Superior communication skills with the ability to switch between being deep in the weeds and taking the 10,000-foot view when presenting to stakeholders.
  • Empathy and product intuition – absorbing and interpreting feedback and working through and with others across functions to continually evolve Mimica’s capabilities.
  • Desire to continuously learn and improve your knowledge of our platform, our differentiating value and advancements in the Intelligent Automation domain.
  • Knowledge of AI, task mining, process transformation or related markets (bonus).
  • Experience in successfully introducing B2B products to the market and/or new verticals (bonus).
Benefits
  • Generous compensation + stock options - aligned with our internal framework, market data, and individual skills.
  • Distributed work: Work from anywhere - fully remote, in our hubs, or a mix.
  • Company-issued laptop*, remote setup stipend, and co-working budget
  • Flexible schedules and location
  • Ample paid time off, in addition to local public holidays
  • Enhanced parental leave
  • Health & retirement benefits
  • Annual learning & development budget - up to £500 / €600 / $650 per year
  • Annual workaways and regular virtual & in-person socials
  • Opportunity to contribute to groundbreaking projects that shape the future of work
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Solution ArchitectureSales EngineeringImplementation ConsultingEnterprise SoftwareSaaS SolutionsPilot ManagementProduction ImplementationsTask MiningProcess TransformationIntelligent Automation
Soft Skills
Communication SkillsEmpathyProduct IntuitionRelationship BuildingStakeholder EngagementProblem SolvingAdaptabilityCustomer AdvocacyCollaborationContinuous Learning