Client Services Coordinator
MillerKnoll
full-time
Posted on:
Location Type: Remote
Location: New York • United States
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Salary
💰 $20 - $23 per hour
About the role
- Execute cancellations, review cancellation reporting and disseminate information as needed.
- Collect all necessary data and documentation to effectively process non-quality related claims and credit memos accordingly.
- Process accessory, employee and retail partner purchase orders.
- Review web sample orders and reporting.
- Assist with and execute projects to support companywide objectives.
- Serve as a general point of contact for client services as it relates to our three Textiles brands.
- Additional duties as assigned.
Requirements
- Customer service experience with a focus in business operations.
- Ability to prioritize tasks and handle problem resolution professionally and with confidence.
- Organized with sound attention to detail and ability to multitask in a fast paced environment.
- Ability to work independently with minimal supervision.
- Excellent communication skills both written and verbal.
- Working knowledge of MS Office specifically Outlook, Word, and Excel.
- A bachelor’s degree or equivalent; preferably in business.
- Minimum of 2 years related experience.
Benefits
- Medical
- Prescription Drug
- Dental
- Vision
- Health Savings Account
- Dependent Day Care Savings Account
- Life Insurance
- Disability and Other Insurance Plans
- Paid Time Off (including Vacation and Parental Leave)
- Holidays
- 401(k)
- Short/Long Term Disability
- Other special perks reserved for our associates
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data collectionclaims processingpurchase order processingreporting
Soft skills
customer serviceproblem resolutionorganizational skillsattention to detailmultitaskingindependencecommunication skills
Certifications
bachelor's degree