MillerKnoll

Account Manager

MillerKnoll

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

About the role

  • Visit MillerKnoll sites and engage with relevant teams.
  • Pro-actively visit accounts and utilize their showrooms as a workspace.
  • Ensure client demonstrating Colebrook Bosson Saunders product to support sales efforts effectively.
  • Arrange product training sessions for various stakeholders, including inter-company account personnel, Sales Managers, and dealer sales teams.
  • Attend end-user mock-ups and presentations to provide expertise and support.
  • Efficiently fulfill all client requests to maintain a high level of service and satisfaction.
  • Participate in sales meetings with dealers or client meetings as required to stay aligned with objectives and opportunities.
  • Collaborate closely with the inter-company Sales Managers for each dealer, maintaining a clear understanding of all projects dealers are currently handling.
  • Keep dealers and associated showrooms updated on new products, including any custom or special client products.
  • Develops and builds sales volume and revenue to a sustainable level.
  • Collaborate closely with the Insights Manager to develop impactful insights messages and dynamic presentations that empower dealers with actionable strategies to enhance the sales process.
  • Focus on positioning CBS as the leading brand in ergonomic insights by delivering content that not only supports sales objectives but also emphasizes CBS's innovation and leadership in ergonomic solutions.
  • Assist with client enquires, quotations, sample request’s and general administration duties that come with Account Management
  • Maintain CRM database - Salesforce, on a daily basis to include, completing pipelines, quotations, sales forecasts.
  • Work with dedicated Sales Support person so they can assist you in day to day admin duties when you are not in the office
  • General Administration duties such as forecasting, pipelines, creating Market Development Plans, which are presented to the LT.
  • Attend events/exhibitions as and when required.

Requirements

  • Comfortable working as part of a team
  • Able to multi-task and prioritise workloads
  • Able to work quickly and accurately under pressure
  • Computer literate and confident with the use of Microsoft Office applications (word, excel)
  • Presentation skills
  • Build relationships with clients
  • Time management
  • Account management
Benefits
  • Flexible working hours
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
account managementsales forecastingpipeline managementproduct trainingpresentation skillsCRM managementmarket development planning
Soft skills
teamworkmulti-taskingtime managementrelationship buildingworking under pressurecommunication