Salary
💰 $60,000 - $70,000 per year
About the role
- Develop and deliver training materials and resources, including presentations, e- learning modules, and manuals.
- Tailor training programs to meet the specific needs of different sales teams, ensuring relevance to products, services, and market trends.
- Continuously update training content to reflect changes in the product portfolio, sales strategies, and market conditions.
- Teach core sales techniques such as prospecting, lead qualification, negotiation, closing strategies, and upselling. Focus on improving key areas like objection handling, overcoming customer resistance, and relationship-building.
- Onboard new sales team members by providing them with a comprehensive understanding of company products, sales processes, and culture.
- Facilitate product and sales training sessions to ensure new hires are equipped to perform in their roles from day one.
- Monitor the performance of sales representatives before and after training to assess the effectiveness of the programs.
- Conduct regular performance reviews and provide ongoing coaching to individual team members to ensure continued development and goal achievement.
- Partner with sales managers and senior leaders to understand team performance gaps and emerging needs.
- Offer solutions and recommendations for improving sales performance through customized training initiatives.
- Train sales teams on the use of CRM systems, sales tools, and other relevant software to improve efficiency and tracking.
- Ensure the team is proficient in using digital tools to track progress, manage pipelines, and close sales.
- Track and measure the success of training programs, using metrics such as sales performance improvements, knowledge retention rates, employee engagement and suggest adjustments for continuous improvement.
- Stay up to date with the latest trends in sales strategies, tools, and technologies.
Requirements
- Bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent experience).
- 3+ years proven experience in sales, with a solid understanding of sales processes and techniques.
- Previous experience in a sales training role for SDR's, AE's or call center sales professionals.
- Strong presentation, communication, and interpersonal skills.
- Ability to design engaging and impactful training programs.
- Knowledge of CRM software and sales automation tools.
- Analytical skills to assess performance and adjust training methods accordingly.
- Organizational skills and attention to detail.
- Motivational and coaching skills to help salespeople improve their performance.
- Passionate about helping others succeed and developing their careers.
- Creative thinker with a solutions-oriented mindset.