Milestone PLM Solutions Private Limited

Customer Data Platform Developer

Milestone PLM Solutions Private Limited

full-time

Posted on:

Location Type: Hybrid

Location: Copenhagen • Denmark

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Tech Stack

AzureCloudSQL

About the role

  • Automate Customer Success KPIs and playbooks using Salesforce data
  • Build customer health scores, lifecycle indicators, and usage/adoption insights
  • Create and manage Calculated Insights in Salesforce Data Cloud
  • Ensure data quality, identity resolution, and governance
  • Architect Salesforce-first integrations with Data Cloud as the system of record
  • Build and manage APIs connecting Salesforce with Azure apps, Marketing Cloud, Customer Success platforms, and other tools
  • Maintain reliable, scalable data flows across product, marketing, and engagement systems
  • Design and maintain the customer data model
  • Enable segmentation, journeys, and lifecycle-based activation
  • Support onboarding, adoption, renewal, and expansion programs
  • Assist in selecting and implementing a Customer Success platform
  • Define data, integration, and reporting requirements
  • Use automation and AI tools to scale workflows
  • Automate data validation, enrichment, monitoring, and reporting
  • Partner with CS, Marketing, Sales, Product, and Engineering
  • Translate business needs into technical solutions

Requirements

  • 3+ years in Salesforce-focused Marketing Ops, RevOps, CS Ops, or data roles
  • Experience with Salesforce integrations and APIs
  • SQL proficiency for validation, troubleshooting, and reporting
  • Experience building data models for customer lifecycle analytics
  • Experience with iPaaS/automation tools (Zapier, n8n, etc.)
  • Familiarity with product telemetry data (Azure or similar)
  • Experience with Salesforce Data Cloud
  • Experience with Customer Success platforms (Gainsight, Totango, ChurnZero, etc.)
Benefits
  • We are committed to fostering a collaborative, inclusive, and innovative environment where every employee is empowered to make an impact.
  • Integrity, transparency, and accountability are core to how we operate.
  • Our culture promotes continuous learning, open dialogue, and mutual respect, ensuring that diverse perspectives are heard and valued.
  • We believe in responsible use of technology and long-term value creation, through modern processes, data, and tools.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SalesforceSQLAPIsdata modelingautomationAI toolsiPaaSdata validationdata governancecustomer lifecycle analytics
Soft Skills
collaborationcommunicationproblem-solvingtechnical translationdata quality assurance