Midwest Family Mutual Ins. Co.

Adjuster

• Investigate & Evaluate – Conduct in-depth claim investigations, gather recorded statements, and determine coverage.
• Reserve Management - Timely & Adequate reserving.
• Document Management – Maintain organized, professional claim files, reports, and communications.
• Negotiate & Resolve – Strategically negotiate settlements to achieve fair, timely resolutions.
• Stay Current – Keep up with evolving legal statutes, policy conditions, and industry trends.
• Navigate Technology – Operate seamlessly within a paperless Claims Management System.
• Engage in Legal Proceedings – Travel as needed for depositions, mediations, and trials.

P&C Construction Liability Adjuster

Accountant

• Process and post premium receipts, including checks, ACH, lockbox, electronic payments, and other payment activity, to the policy administration system accurately and timely.
• Perform daily deposit reconciliation by comparing bank, lockbox, payment processor, and internal system activity to ensure all premium payments are properly recorded and applied.
• Research and resolve unapplied, misapplied, duplicate, or returned payments, including coordinating corrections with internal departments, agents, and customers as needed.
• Review and reconcile premium billing activity, direct bill balances, agency bill accounts, and other receivable activity to ensure accurate policyholder and agent account balances.
• Process direct billing adjustments, payment transfers, refunds, write-offs, and other billing-related corrections in accordance with company procedures.
• Respond to billing and payment inquiries from policyholders, agents, customer service, underwriting, and other internal departments in a professional and timely manner.
• Prepare and maintain documentation to support premium receipts, billing adjustments, reconciliations, refunds, and other accounts receivable transactions.
• Assist with claim recoveries, subrogation receipts, returned payments, NSF items, and other miscellaneous receivable transactions as assigned.
• Support agency commission-related adjustments or billing corrections that impact agent or policyholder receivable balances.
• Assist with escheatment, unclaimed property, and stale-dated payment review as it relates to accounts receivable or premium refund activity.
• Support other day-to-day accounting department functions and assist with special projects as assigned.

Staff Accountant

Account Executive

• Develop and implement effective sales strategies to achieve regional sales goals.
• Analyze market trends and customer needs to identify new business opportunities.
• Prepare and present sales forecasts, budgets, and reports to senior management.
• Manage region of professional independent insurance Agents, and appoint new with an eye on profitability and growth.
• Build and maintain strong relationships with customers and partners.
• Address agent inquiries and resolve issues promptly and effectively.
• Conduct Agency visits and presentations in your region to promote company products and grow current and new business.
• Grow written premium in the region by promoting a vast array of commercial lines products and underwrite them for profitability.
• Conduct market research to stay informed about competitors and industry trends.
• Provide insights and recommendations to improve sales strategies and product offerings.
• Maintain accurate records of sales activities and client interactions.

P&C Construction Liability Adjuster

Staff Accountant

Property/Casualty Sales Representative