Staff Accountant

Midwest Family Mutual Ins. Co.

Staff Accountant I processing invoices, claims, and financial transactions for Midwest Family Mutual Insurance. Supporting account reconciliations and responding to billing inquiries in a remote role.

Posted 7/24/2026full-timeUrbandale • Iowa • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in accounts receivable processes, including premium billing, payment reconciliation, and financial transaction accuracy. Proficient in utilizing Microsoft Excel and accounting software to maintain financial records and resolve discrepancies.

Highest-signal resume keywords

Accounts Receivable ManagementPayment ReconciliationFinancial Transaction ProcessingMicrosoft Excel ProficiencyInsurance Premium Billing Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts ReceivablePayment ProcessingBank ReconciliationFinancial Record MaintenanceBilling AdjustmentsDirect Bill ProcessingAgency Bill ProcessingGeneral Ledger SystemsPolicy Administration SystemsAccounting Software

Soft Skills

Communication SkillsAnalytical SkillsAttention to DetailOrganizational SkillsProblem-Solving Skills

Tools & Technologies

Microsoft OfficeAccounting Software

Industry Keywords

Property and Casualty InsuranceInsurance AccountingCash ApplicationBilling SystemsAgency Management Systems

About the role

Key responsibilities & impact

Process and post premium receipts, including checks, ACH, lockbox, electronic payments, and other payment activity, to the policy administration system accurately and timely.
Perform daily deposit reconciliation by comparing bank, lockbox, payment processor, and internal system activity to ensure all premium payments are properly recorded and applied.
Research and resolve unapplied, misapplied, duplicate, or returned payments, including coordinating corrections with internal departments, agents, and customers as needed.
Review and reconcile premium billing activity, direct bill balances, agency bill accounts, and other receivable activity to ensure accurate policyholder and agent account balances.
Process direct billing adjustments, payment transfers, refunds, write-offs, and other billing-related corrections in accordance with company procedures.
Respond to billing and payment inquiries from policyholders, agents, customer service, underwriting, and other internal departments in a professional and timely manner.
Prepare and maintain documentation to support premium receipts, billing adjustments, reconciliations, refunds, and other accounts receivable transactions.
Assist with claim recoveries, subrogation receipts, returned payments, NSF items, and other miscellaneous receivable transactions as assigned.
Support agency commission-related adjustments or billing corrections that impact agent or policyholder receivable balances.
Assist with escheatment, unclaimed property, and stale-dated payment review as it relates to accounts receivable or premium refund activity.
Support other day-to-day accounting department functions and assist with special projects as assigned.

Requirements

What you’ll need

Excellent written, verbal, and interpersonal communication skills.
Strong analytical and problem-solving skills with the ability to research and resolve payment discrepancies.
Exceptional attention to detail and a high degree of accuracy in processing financial transactions.
Strong organizational and time management skills with the ability to prioritize multiple deadlines.
Ability to work independently while contributing effectively as a member of the accounting team.
Proficient in reconciling accounts, researching variances, and maintaining accurate financial records.
Customer-focused with the ability to provide professional service to policyholders, agents, vendors, and internal business partners.
Ability to maintain confidentiality and handle sensitive financial information.
Proficiency in Microsoft Office, including intermediate to advanced Microsoft Excel skills.
Knowledge of insurance premium billing, direct bill and agency bill processes.
Familiarity with agency commission processing and premium adjustments.
Dependable high-speed internet access and a dedicated home office workspace.
Two or more years of experience in accounts receivable, billing, cash application, banking operations, or general accounting.
Experience processing customer payments, performing account reconciliations, and researching payment discrepancies.
Experience with general ledger systems and accounting software.
Experience with policy administration systems, billing systems, or agency management systems is a plus.
Property and Casualty insurance experience or insurance accounting experience is a plus.
Associates or Bachelor’s degree in Accounting, Finance, Business Administration, or a related field is a plus.

Benefits

Comp & perks

Medical(HDHP)
Wellness Incentives
Dental
Vision (materials only plan)
Flexible Spending – Medical, Limited FSA (Dental/Vision), and Dependent Care
Employer paid Short Term Disability
Long Term Disability
Employer paid Life Insurance (2x annual salary) including dependent coverage
Employee and Dependent Life Insurance Plan Options
Accident, Hospital Indemnity and Critical Illness Plan Options
LifeLock Identity Protection Plan Options
Paid Time Off
Paid Holidays (nine per year)
Paid time off for CE
Education reimbursement
Eight hours of paid time off per year for volunteer work
Employer matching for employee 501c donations (limited)
Internet reimbursement
401K and Roth 401K with company match
Employer sponsored Defined Benefit Pension Plan