People Operations Associate
Equip
People and Culture Director
Middle Seat Digital
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 - $105,000 per year
Job Level
Lead
About the role
- Own all aspects of People & Culture for Middle Seat’s fully remote, majority-bargaining-unit team
- Design and manage HR systems, ensure compliance, lead recruitment, and drive engagement initiatives
- Report directly to the COO and operate as a department of one
- Manage HR operations including benefits administration, partnering with a PEO for payroll, benefits, and compliance
- Maintain policies, employee handbook, and compliance with federal/local regulations (FMLA, ADA, OSHA) and the collective bargaining agreement
- Handle sensitive employee matters, investigations, and conflict resolution with discretion
- Build scalable processes for onboarding, offboarding, policy rollouts, and internal communications
- Act as company point of contact for all employee communications
- Optimize HRIS, benefits, and engagement tools; serve as technical owner of HR systems
- Manage company Google Workspace and compliance with IT security policy
- Track and analyze workforce data for capacity planning, retention strategies, and diversity reporting
- Embed DEI into hiring, policies, and team culture and foster remote team engagement
- Lead new hire onboarding, professional development, performance review processes, and leadership pathways
- Counsel managers on employee management and cultivate supervisory skills
- Coordinate staff appreciation, bonding activities, and plan annual in-person and virtual retreats
- Lead recruitment end-to-end, build diverse talent pipelines, and liaise with union representatives as needed
Requirements
- You’re a hands-on HR leader who thrives in small, fast-moving organizations
- 7-10 years of HR experience working with 50–100 employee companies (bonus points if experienced with unionized teams and collective bargaining agreements)
- Systems-builder mentality; able to implement and manage PEOs, HRIS, and benefits platforms
- Remote workforce expertise with experience applying HR policies and engagement strategies to distributed teams
- An equity-driven mindset, with a track record of embedding DEI into policies, recruiting, and culture initiatives
- Discreet and self-directed, comfortable writing policies, troubleshooting systems, and coaching managers through complex employee matters
Benefits
- Salary: $90,000 - $105,000
- 100% premium coverage for health, dental and vision
- Zero deductible health plan
- Profit-sharing plan: share in the growth and success of Middle Seat
- Mobile phone reimbursement up to $50 per month
- One Medical health service: video call or chat with doctors, no wait-time appointments
- Health Advocate: the nation’s leading healthcare advocacy and assistance company
- 6% employer match on your 401k retirement account
- 20 paid vacation days off, plus your birthday and your Anniversary at Middle Seat
- Unlimited sick leave
- Commuter benefits for public transportation
- Office Space (WeWork, etc) Stipend for Remote Employees
- 12 weeks of paid leave for new parents
- $100 monthly student loan reimbursement
- $350 monthly mental health benefit
- $1,000 annual professional development reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HR systems managementrecruitmentbenefits administrationcompliance managementonboarding processesperformance review processesdata analysisconflict resolutionpolicy writingemployee management
Soft skills
leadershipdiscretionself-directioncoachingcommunicationproblem-solvingengagementcollaborationadaptabilityequity-driven mindset
