Middesk

Security Engineer

• Own Middesk’s trust and compliance platform (currently Vanta), including continuous monitoring, evidence collection, and control maintenance.
• Manage and maintain compliance with frameworks and assessments such as SOC 2, ISO 27001, and external penetration tests.
• Coordinate with internal teams and external auditors to support audits and assessments end-to-end.
• Maintain a current and accurate inventory of subprocessors and vendors, with particular focus on access to customer data and PII.
• Partner with Legal, Ops, and Engineering to assess vendor risk and ensure appropriate controls and contractual safeguards are in place.
• Own and respond to due diligence questionnaires (DDQs), security reviews, and trust-related inquiries from customers and partners.
• Develop reusable artifacts and processes to streamline security and compliance reviews as Middesk scales.
• Chair Middesk’s internal oversight or security committee, including agenda setting, documentation, and follow-ups.
• Own the lifecycle of security and compliance policies: drafting, review, approval, rollout, and periodic refresh.
• Ensure policies are aligned with actual practices and system behavior—not just “paper compliance.”
• Develop and maintain a strong understanding of Middesk’s data flows, systems, and architecture at a conceptual level.
• Act as a translator between technical teams (Engineering, Security, Data) and non-technical teams (Legal, Sales, Customer Success, Operations).
• Identify gaps between how the business operates and how it is represented in compliance artifacts, and drive remediation.
• Be the internal point of contact for our external IT vendor (or be the person that makes the case that this needs to be brought in-house).

Information Security Associate

Sales

• Oversee a team of Account Executives and achieve revenue goals
• Develop and implement sales strategies focused on customer value
• Collaborate with cross-functional teams for pipeline generation
• Act as an executive on sales calls and build relationships with customers
• Foster a strong team culture of collaboration and accountability
• Forecast team’s revenue performance on a rolling basis

Mid-Market Sales Manager

Growth Marketing

• Own our entire growth motion: paid, SEO, lifecycle, ABM, website conversion, and experimentation.
• Build a real experimentation practice with 3–5 meaningful tests per month.
• Shape every touchpoint between "someone is interested" and "meeting booked".
• Manage a small, high-performing team with clear ownership.
• Work as a tight unit with Brand and Product Marketing.

Head of Growth Marketing

Social Media Manager

• Own Middesk’s organic social presence end to end, with a primary focus on LinkedIn, X, Reddit, and emerging technical communities.
• Define the role each channel plays across awareness, validation, amplification, and conversion support, and hold a high bar for what’s worth posting.
• Create and publish social-native content (short-form video, threads, carousels, commentary) that drives meaningful engagement, not just impressions.
• Run fast, lightweight experiments on hooks, formats, cadence, and distribution; build repeatable formats from what works and quickly drop what doesn’t.
• Partner closely with Brand, Product Marketing, and Storytelling to translate flagship assets (data reports, product moments, customer stories) into social content that travels further.
• Shape and support executive social presence, especially on LinkedIn, through theme development, drafting, editing, and ghostwriting that sounds credible and human.
• Stay close to conversations in fintech, fraud, compliance, and B2B infrastructure; engage selectively and surface patterns, objections, and emerging narratives back to internal teams.
• Measure success beyond vanity metrics: growth in engaged followers within our target audience, quality of conversation, and clear top- and mid-funnel signal via UTMs, attribution, and sales feedback.

Account Manager

• Manage a portfolio of mid-market customers, ensuring they achieve ongoing value from Middesk.
• Act as a trusted advisor, helping customers navigate challenges and optimize their use of Middesk.
• Lead renewal conversations, proactively identifying risks and ensuring retention.
• Partner with customers to increase adoption and engagement, helping them integrate new features or expand use cases.
• Collaborate with internal teams to capture customer insights and influence product improvements.

Account Manager – Mid-Market

Product Designer

• Partner closely with Product and Engineering to refine problems, explore solutions, and deliver designs that strike the right balance between customer needs, business goals, and technical constraints.
• Own the end-to-end design process, from early discovery to launch, using design best practices to drive impact at every stage.
• Translate complex data challenges into simple, intuitive experiences that build trust and clarity for our customers.
• Use storytelling to bring clarity and meaning to complex business identity and risk concepts, helping others understand the “why” behind your work.
• Shape and evolve Middesk’s design system and visual language to ensure consistency, accessibility, and craft across all products.