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Product Manager
MiddeskProduct Manager leading the Entity Management team for payroll solutions at Middesk. Oversee product development and ensure compliance with state payroll tax regulations within a hybrid work model.
Posted 7/13/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $155,000 - $200,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management and operational leadership, focusing on scaling B2B SaaS solutions and optimizing product performance through strategic roadmap execution and KPI tracking.
Highest-signal resume keywords
Product ManagementB2B SaaS SolutionsAPI IntegrationsKPI TrackingOperational Efficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product DevelopmentWorkflow SystemsAutomation PlatformsSLA Performance ManagementData AnalysisPolicy EngineeringContinuous ImprovementFeature SpecificationAgile MethodologiesOperational Stability
Soft Skills
CollaborationStrategic ThinkingCommunicationProblem SolvingLeadership
Tools & Technologies
Embedded Partner NetworksEvaluation FrameworksSprints ManagementProduct Roadmap ToolsCompliance Management Systems
Industry Keywords
Enterprise ProductsJurisdictional CoverageHigh-Volume OfferingsRevenue GenerationTask Completion Rates
Tech Stack
Tools & technologiesGoNode.js
About the role
Key responsibilities & impact- Drive the health of our flagship product lines, ensuring a strategic balance between operational stability, efficiency, and the introduction of new capabilities while remaining accountable for core metrics like SLA performance, retention, and per-account margins.
- Scale our reach by expanding jurisdictional coverage and launching adjacent compliance products that span the business lifecycle - from formation to dissolution - while optimizing for distribution through our embedded partner network.
- Scope pre-deployment workflows, conduct prompt and policy engineering, manage rigorous offline evaluations, and orchestrate safe rollouts. Post-deployment, establish continuous improvement loops by analyzing production results to refine agent/system behavior, improve resolution rates, reduce escalation frequency, and compound efficiency gains across the product line.
- Write clear, buildable specs, run sprints with engineering, and ship features on a fast, iterative cadence. Act as the central node between Operations, Engineering, Legal/Compliance, and Go-to-Market teams to ensure alignment on roadmap execution and embedded partner distribution
Requirements
What you’ll need- 5-7+ years of experience in product management, technical consulting, or operational leadership, with a focus on building and deploying enterprise focused products, automation platforms, or complex workflow systems.
- History of managing B2B SaaS solutions delivered through API integrations or within embedded partnership ecosystems.
- Demonstrated success managing established, profitable solutions beyond initial launch phases. You excel at scaling and stabilizing high-volume offerings by maintaining consistent reliability for current users while deploying strategic roadmap expansions and delivering quantifiable gains in operational efficiency and product margins.
- A proven track record owning mature, revenue-generating product lines; you know how to scale and harden products while balancing reliability for existing users with the delivery of strategic expansion features and measurable margin improvements.
- An operator with a mindset rooted in systems thinking, with an obsession for tracking KPIs like task completion rates, cost-per-action, human-in-the-loop intervention rates, and strict SLA adherence.
Benefits
Comp & perks- Middesk is committed to equitable and competitive compensation, including equity and benefits.