Virtual Assistant
Freelance Latin America
Utilization Management Case Manager
Microsoft 365
full-time
Posted on:
Origin: • 🇺🇸 United States • Tennessee
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Review chart notes and perform utilization management on patient/drug specific case basis
- Coordinate facilitation of patients’ specialty drug treatment, ensuring timely delivery to the appropriate site of care
- Handle case assignments, review case progress, properly document case notes and determine case closure
- Follow established procedures, processes, and standards for production, productivity, quality, and customer-service
- Meet performance targets for speed, efficiency, and quality
- Complete care management clinical escalations and escalate to account management as appropriate
- Ensure external and internal customers receive required level of customer service and represent Archimedes to external customers
- Coordinate care between physicians, patients and pharmacies
Requirements
- Case management experience
- Utilization management experience
- Experience with managing specialty medications for patients with chronic illness strongly preferred
- Strong communication skills to ensure a high-quality patient experience
- Experience in an infusion setting, physician office or pharmacy
- Self-motivated and able to thrive in a results-driven environment
- Ability to prioritize among competing tasks
- Ability to work independently with limited supervision
- Critical thinking and problem-solving skills
- Excellent time and project management skills
- Keen attention to detail and adherence to deadlines
- Minimum Requirement: Associate’s Degree (Bachelor’s Degree or nursing background is a plus)
