Method Financial

Head of Customer Success

Method Financial

full-time

Posted on:

Location Type: Hybrid

Location: Austin • California • New York • United States

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Salary

💰 $200,000 - $250,000 per year

Job Level

Lead

About the role

  • Architect and execute the post-sales engine driving growth
  • Build world-class customer relationships
  • Establish systems, processes, and teams for scalability
  • Shape product development based on customer insights
  • Manage the entire customer lifecycle from onboarding to renewal

Requirements

  • 10+ years in client-facing roles
  • Experience leading customer success strategies
  • Experience managing fintech partnerships
  • Experience with API products
  • Proven track record in consulting or technical customer success
Benefits
  • Health insurance
  • Paid time off
  • Flexible work arrangements

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
API productscustomer success strategiesconsultingtechnical customer success
Soft skills
customer relationship managementleadershipcommunicationscalabilityteam management