Mercury

Technical Recruiter

• Own full-cycle recruiting for engineering roles, from kick-off to close
• Build and maintain strong, healthy pipelines across multiple roles simultaneously
• Act as a trusted advisor to hiring managers, partnering with them to drive the best hiring outcomes for their teams
• Source candidates proactively and creatively to engage top technical talent
• Develop a deep understanding of Mercury’s products, engineering challenges, and team needs
• Use data and pattern recognition to identify bottlenecks, diagnose issues, and unblock hiring processes independently
• Partner closely with Engineering leaders to align on role scope, success profiles, and evaluation criteria - and be a consistent voice for quality throughout the process
• Mentor and support other recruiters, helping raise the bar for the team
• Deliver a candidate experience that's thoughtful and transparent from first touch to final decision

Senior Technical Recruiter – Engineering

Product Manager

• Own the Ledger roadmap: Drive strategy and execution for Mercury's Double Entry Ledger (DEL)—the financial system of record.
• Drive org-wide ledger adoption: Partner with payment rails teams to enable their flows on the ledger platform, ensuring event-to-ledger integration is clean, correct, and scalable. Remove adoption friction, establish patterns, and accelerate the standardization that makes precise reconciliation possible.
• Build next generation financial infrastructure: Own the implementation of our financial processes across charts of accounts, transfer code definitions, and GL mapping frameworks that connect to our core systems of record.
• Partner with Finance and Accounting: Translate accounting requirements into product architecture, and translate product decisions back to stakeholders who think in debits, credits, journal entries, and regulatory reports. Drive alignment on GL mappings, posting accuracy, and financial reporting pipelines.
• Set the financial data standard: Define what clean, reconcilable financial data looks like at Mercury. Work with the Reconciliation team to ensure every ledger entry is accurate, traceable, and exception-free.
• Navigate a complex, high-stakes stakeholder environment: Coordinate across banking platform teams, payment rails teams, Finance, Compliance, Risk—all of whom depend on your platform and have a voice in how it evolves.

Senior Product Manager – Ledger

Infrastructure Engineer

• help steer cloud infrastructure into the future
• build the Infrastructure Platform to support the growing needs of Engineering Organization
• lead key infrastructure projects and define infrastructure strategy through RFCs and technical specs

Senior Infrastructure Engineer

Compliance

• Independently execute compliance monitoring and targeted validation activities across defined channels (e.g., customer communications, sales interactions, marketing activity) using approved scripts, sampling approaches, and procedures
• Own assigned monitoring and validation work end-to-end, including evidence collection, documentation, follow-ups, and timely completion of deliverables
• Identify, document, and classify findings, trends, or repeat observations, and escalate issues appropriately using established escalation paths
• Support validation of remediation actions through follow-up testing and confirmation reviews
• Prepare clear, accurate summaries of monitoring results to support team-level reporting and Advisory leadership visibility
• Execute assigned customer-facing and marketing collateral compliance reviews in accordance with established standards and review criteria
• Contribute ideas for improving monitoring efficiency, documentation quality, or review processes within existing team frameworks

Compliance Risk Manager – Banking Advisory

Social Media Manager

• Build and own Mercury’s social strategy
• Develop platform-native strategies for X and Reddit as Mercury’s primary real-time channels
• Define Mercury’s participation model: when to speak, where to engage, and how to build credibility over time
• Maintain broad fluency across the evolving social platform landscape (LinkedIn, IG) to guide strategy and ensure Mercury shows up appropriately across channels
• Ensure Mercury shows up with clarity, restraint, and conviction
• Lead integrated campaign and launch rollouts
• Translate marketing campaigns and product launches into platform-native social strategies
• Partner with Brand, Product Marketing, Comms, CX, and Community to ensure cohesive storytelling
• Build rollout frameworks connecting social to editorial, partnerships, and IRL activations
• Identify opportunities to extend campaigns into meaningful conversation
• Serve as Mercury’s cultural radar
• Monitor cultural discourse, internet behavior, and platform-native trends
• Track moments relevant to founders, operators, and builders
• Identify opportunities for Mercury to participate with relevance and credibility
• Advise leadership on real-time participation and reputational risk
• Establish Mercury’s voice in the tech & founder ecosystem
• Maintain a deep understanding of the startup, venture, fintech, and AI landscape
• Track conversations and sentiment across hubs including San Francisco, New York City, Los Angeles, and Austin
• Engage in discussions with founders, operators, and investors
• Ensure Mercury’s voice resonates with ambitious builders
• Lead CX–Social coordination
• Partner with Customer Experience to create seamless social response workflows
• Monitor sentiment, questions, and friction surfaced via social channels
• Ensure insights inform product, CX, and messaging improvements
• Provide governance and internal guidance
• Act as the internal voice of reason for social participation
• Establish best practices for social engagement across teams
• Build playbooks for launches, announcements, and reactive moments
• Protect long-term brand equity while enabling timely participation
• Measure what matters
• Define success metrics beyond vanity engagement
• Track sentiment, relevance, and share of voice in founder conversations
• Continuously refine strategy based on performance and cultural shifts

Financial Crime

• Help to develop Mercury’s BSA/AML program, including supporting policy, control, governance, and training development
• Work closely with the BSA/AML and Sanctions Compliance Officer, existing operational AML/BSA and KYC teams, and Product Compliance managers on aligning policies with implementation and addressing escalation
• Partner across Compliance, Risk, Legal, and Product, among other teams, to help guide Mercury’s growth in a highly-regulated space
• Serve as a champion and conduit for BSA/AML and KYC priorities across the company, and provide advisory to business partners as needed
• Maintain an inventory of BSA/AML requirements; execute gap assessments and change management assessments as required, to ensure compliance with expectations from regulators, partner institutions, and Mercury’s policies
• Support the execution of the AML/BSA and KYC Risk Assessments

Head of AML Advisory

Backend Engineer

• Be a part of the cross-functional agile team contributing to the implementation of Mercury’s next-generation shipment platform.
• Work closely with Product Managers and Architects to design and implement a scalable, secure, maintainable, and well-documented API platform.
• Collaborate with DevOps engineers to design and test build pipelines, and to design and help code tools and scripts for deployment processes.
• Work in the Backend Chapter to ensure you continuously improve implementation practices, tech stack, standards, and third-party tools across all production teams.
• Conduct developer research with the client developers of the platform and our internal team.

Java Software Engineer – Backend

• Be a part of the cross-functional agile team contributing to the implementation of Mercury’s next-generation shipment platform by designing, documenting, coding, maintaining, refactoring, fixing, testing, and enjoying what you build.
• Work closely with a team of Product Managers and Architects to design and implement a scalable, secure, maintainable, and well-documented API platform for our clients.
• Work with DevOps engineers to design and test build pipelines, and to design and help code tools and scripts for deployment processes.
• Collaborate with Architects and DevOps engineers to design and/or code event data collection, notifications, and filters for observability.
• Work with architects and front-end developers to establish microservices and APIs.
• Collaborate with the QA team to determine the best testing strategy, toolset, and QA practices for your backend production.
• Work in the Backend Chapter to ensure you continuously improve implementation practices, tech stack, standards, and third-party tools across all production teams.
• Collaborate with the Product Team in Boston, MA, to influence product requirements and the roadmap.
• Work with the Engineering team to ensure technical needs are met while maintaining a strong focus on usability.
• Conduct developer research with the client developers of the platform and our internal team.
• Advocate for and be the voice of Mercury’s customers in our product development process.
• Distill complex problems and propose simple, elegant solutions.
• Create a signature experience for the Mercury shipping platform that is aligned with our brand values.

Senior Java Software Engineer – Backend

QA Engineer

• Be a part of the cross-functional agile team to contribute to the quality of Mercury’s next-generation shipment platform by designing, documenting, testing, and enjoying what you test
• Create detailed, comprehensive, and well-structured test plans, test strategies and test cases that will cover all possible customer use-case scenarios and execute them
• Perform different types of testing (functional testing and non-functional testing like performance) by using manual and automation techniques and record test results
• Creating and maintaining the test documentation
• Identify, report and track issues accurately and effectively
• Work closely with a team of Product Managers and Engineering Managers to analyze and clarify customer requirements, planning the process of testing, estimating, prioritizing, planning, and coordinating quality testing activities
• Work with QA team to analyze testing, improve and optimize testing processes
• Be an owner and a champion of platform and application quality and the customer experience
• As the specialist, you will design, develop, and execute test scenarios/plans
• Communicate effectively in review discussions for technical and non-technical audiences
• Working with the software team to prioritize and follow up on the scenarios
• Advancement of Functional, Regression, and performance testing processes
• Error analysis and tracking via Jira

Mid/Senior QA Engineer

Business Development Rep

• Grow existing accounts by deepening executive and stakeholder relationships
• Source new opportunities via outbound calls, networking, referrals, and social
• Qualify inbound leads and prioritize the highest-value pursuits
• Run a crisp sales process: discovery, solutioning, objection-handling, negotiation, close
• Partner with marketing and operations to deliver seamless client outcomes
• Maintain clean, accurate CRM hygiene and pipeline forecasts
• Stay sharp on industry trends, competitors, and Mercury offerings
• Hit and exceed targets—consistently

Business Development Manager

Recruitment

• Build trust with recruiters, hiring managers, interviewers, candidates and founders
• Schedule interviews for candidates, playing calendar tetris across time zones
• Build and maintain scheduling templates through GoodTime, own candidate coordination, and open and update new roles within Workday and Greenhouse
• Make a friendly first impression on candidates and strive to create an incredible candidate experience with every interaction moving forward
• Actively think of ways to improve and scale recruiting processes, ideally using data or automation
• Become an expert in our recruiting systems, tools, and processes
• Document interview processes and facilitate interviewer trainings
• Partner with other RCs and the Recruiting Operations team to uplevel our processes

Recruiting Coordinator – Contract

Brand Designer

• Lead the creative development of large-scale visual storytelling that brings Mercury to life in expressive ways.
• Ensure campaigns connect seamlessly across formats from out-of-home and experiential moments to digital placements, paid social, and performance marketing ads with coherence and craft across every touchpoint.
• Contribute and translate complex brand strategy into simple, magnetic visual stories that connect with Mercury’s audience of founders and builders.
• Concept, design, and art-direct campaigns that translate Mercury’s voice and visual system into bold, emotionally resonant, and culturally attuned experiences.
• Design across scales from the macro impact of a citywide takeover to the micro craft of typography, layout, and color harmony.
• Collaborate with external agencies, photographers, and illustrators to bring ambitious creativity to life with quality and precision.
• Champion craft and clarity in every deliverable from the initial sketch to final production files.
• Effectively balance multiple projects, from concepting through to final execution, managing timelines with clarity and calm.
• Collaborate proactively and communicate effectively in an environment that values diverse perspectives, creativity, and innovation.

Senior Brand Designer – Campaigns

• Define the vision and technical roadmap for Mercury’s Risk Onboarding team
• Lead transformation of our onboarding systems into the new agentic world
• Gain a deep understanding of our current and potential customers’ needs
• Gain a deep understanding of the market and Mercury’s products today
• Leverage data and research to inform decision making through
• Develop and articulate metrics, requirements, goals, and features
• Collaboratively prioritize and detail projects with designers and engineers
• Lead strong, collaborative partnership within your team, execs, and broadly within Mercury.

Staff Product Manager – Risk Onboarding

• Lead and develop your team
• Coach a team of Account Development Managers through structured 1:1s, call reviews, and account strategy sessions that drive real behavior change
• Own your team's performance
• Drive consistent attainment of expansion goals by tracking pipeline health, conversion rates, and leading indicators
• Shape strategy and the go-to-market playbook
• Define how the team identifies, prioritizes, and engages high-propensity accounts
• Lead cross-functionally
• Serve as the primary Account Development voice with Product, Marketing, Data, and Revenue Operations

Senior Manager – Account Development

Account Manager

• Serve as the first relationship contact for early-stage startups, ensuring an excellent onboarding and adoption experience.
• Help founders adopt Mercury’s core suite.
• Execute playbooks that ensure consistent engagement across a large portfolio of startups.
• Surface scaling opportunities to senior RMs and partner with them on strategic accounts.
• Collaborate with internal teams (Sales, Partnerships, Product) to provide feedback and improve founder experience.