Full-Stack Marketing Lead – Content, Lifecycle
Maven
Maven
Senior Content Designer
Mercury
full-time
Posted on:
Location Type: Remote
Location: Remote • California, New York, Oregon • 🇺🇸 United States
Visit company websiteSalary
💰 $138,500 - $192,300 per year
Job Level
Senior
About the role
- Build deep empathy for our customers and translate it into clear, helpful product content.
- Partner with product teams to write everything from error messages to onboarding flows to system templates.
- Extend brand values into the product experience with persuasive, human-centered copy.
- Create and socialize guidelines for style, mechanics, shared language, and system-wide voice consistency; define and evolve the architecture of reusable content components; establish principles for how we utilize channels (in-app, email, notifications, etc.) and their cadence.
- Collaborate with research and design to test and refine messaging.
- Support major initiatives by partnering with product designers and PMMs to help customers understand new developments.
Requirements
- 5-7 years of experience in Content Design or Product Writing with experience balancing writing craft and system thinking.
- Someone who moves comfortably between detail-level execution and team-wide strategy.
- Strong communication skills: able to advocate for voice, consistency, and clarity across disciplines.
- A proactive partner who brings ideas—not just execution—to the table.
- Curiosity, empathy, and a willingness to experiment.
- FinTech experience is a plus.
Benefits
- base salary
- equity (stock options)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Content DesignProduct WritingCopywritingSystem ThinkingMessagingContent ArchitectureGuideline CreationUser OnboardingError Message WritingContent Component Design
Soft skills
CommunicationEmpathyCuriosityProactivityCollaborationStrategic ThinkingDetail OrientationAdvocacyCreativityAdaptability
