Working Student Customer Support, m/f/d
LYNX B.V. Germany Branch
Customer Service – Customer Advisor
Mentorium GmbH
full-time
Posted on:
Location Type: Hybrid
Location: Berlin • 🇩🇪 Germany
Visit company websiteSalary
💰 €2,800 - €3,000 per month
Job Level
Mid-LevelSenior
About the role
- Independently advise and communicate with our customers by phone and email
- Manage orders and customer inquiries
- Continuously improve customer satisfaction through fast and accurate support
Requirements
- Ideally, you have some experience in customer support
- You work reliably and carefully
- Strong verbal and written communication skills
- German at native level
- Good English skills
- Proficient in Microsoft Office programs
Benefits
- Attractive earning potential
- Two remote work days per week upon request
- Christmas bonus after one year of employment
- A personalized onboarding process
- Flat hierarchies and a relaxed working atmosphere
- A cheerful and motivated team that works together
- State-of-the-art work equipment (Apple hardware)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer supportreliabilityattention to detailverbal communicationwritten communication
