Mental Health Association

General

• Engages directly with individuals seeking assistance.
• Administers the Health-Related Social Needs Screening Tool to identify needed areas of support.
• Facilitate referrals to appropriate community resources and healthcare providers.
• Provide ongoing support to individuals until appropriate resources are secured and their identified needs have been addressed.
• Collaborate with the Care Team to ensure timely follow-up and service linkage.
• Use online referral systems and databases to track and manage client referrals.
• Advocate on behalf of clients to access necessary services and address barriers to care.
• Educate clients about available community resources and assist them in navigating healthcare and social service systems.
• Accurately document screening results, referrals, and client interactions in electronic systems.
• Maintain detailed and organized records in compliance with organizational policies and standards.
• Work closely with the Care Team, including care coordinators and other healthcare professionals, to ensure holistic client care.
• Participate in regular team meetings and contribute insights on client progress and community resources.
• Engage with community organizations to strengthen service networks and improve referral pathways.
• Build relationships with community organizations and service providers.
• Conduct outreach to identify individuals in need of services.
• Provide occasional in-person support to clients when necessary.
• Represent MHA at meetings as necessary

Community Health Worker