Customer Service Representative, German-speaking
Mellon Group
full-time
Posted on:
Location Type: Hybrid
Location: Piraeus • Greece
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About the role
- Provide appropriate and professional telephone support to customers
- Receive, process and fully resolve customer inquiries
- Accurately document interactions in the system and perform systematic follow-up
- Ensure compliance with defined service and quality standards
Requirements
- Completed university degree (university/University of Applied Sciences) or Abitur (German secondary school leaving certificate)
- Confident computer skills and proficiency with common IT applications
- Previous experience in telephone customer service or a call center is desirable
- High level of professionalism, service orientation and ability to work well in a team
Benefits
- Performance-based and competitive compensation package
- Monthly bonus payments upon achieving set targets
- A modern, structured and professional working environment
- Excellent public transport accessibility to the Neo Faliro location
- Paid, structured and comprehensive onboarding period at our Neo Faliro location
- Hybrid working model after completion of the first two months of employment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
professionalismservice orientationteamwork
Certifications
university degreeAbitur