Mellon Group

Customer Support

• Τηλεφωνική εξυπηρέτηση εισερχομένων κλήσεων οφειλετών
• Διαχείριση και εξυπηρέτηση αιτημάτων αναφορικά με την διευθέτηση των οφειλών τους (δεν αφορά είσπραξη), ενημέρωση για πορεία του εκάστοτε αιτήματος, τρόπους πληρωμής κλπ.
• Σταθερό ωράριο 09:00-17:00 Δευτέρα έως Παρασκευή
• Δυνατότητα smart working μετά το πρώτο 3μηνο εργασίας

Customer Support Representative, Inbound Calls

• Εξυπηρέτηση πελατών με επαγγελματισμό και ευγένεια
• Παροχή βασικών πληροφοριών και καθοδήγηση
• Επικοινωνία με ήδη υπάρχοντες πελάτες για ενημέρωση και υποστήριξη
• Καταγραφή πληροφοριών σε ηλεκτρονικά συστήματα

Customer Service Representative

Backend Engineer

• Mellon Technologies, the parent company of Mellon Group of Companies, was founded in 1994 in Athens. Our offering consists of specialized technology solutions, contact centre and business process outsourcing services, to serve the increasing needs of financial institutions and organizations with strong consumer transactions business, such as Retail Banks, Public Utilities, Telecommunications Providers and large Private Companies.
• We are looking for a highly skilled **Mid/Senior .NET Developer** who combines strong hands-on development abilities with advanced competencies in **analysis, solution design, and technical leadership**. The ideal candidate will play a key role in guiding the development team, ensuring high-quality deliverables, and communicating effectively with stakeholders and clients.
• **Key Responsibilities **
• - Lead the design and development of backend solutions using C# and .NET technologies
• - Conduct system analysis, propose architectural improvements
• - Collaborate with product owners, business analysts, and clients to understand requirements and translate them into technical solutions
• - Participate in planning, estimation, and technical decision-making processes
• - Ensure system performance, scalability, and reliability through proper design and implementation

Mid/Senior .NET Developer

Financial Planning and Analysis

• Mitigating risks by pursuing overdue payments
• High-quality inbound/outbound communication with bank debtors
• Identification of customer’s needs and payment ability
• Agreement on a repayment plan of customer's debt
• Ensuring compliance with regulatory requirements and supporting Anti-Bribery and Corruption Policy implementation

Financial Advisor

• - Design, develop, and maintain Java-based applications
• - Work with **Spring (Boot, Security, Data)** and **Hibernate/JPA**
• - Collaborate with cross-functional teams to deliver reliable solutions
• - Mentor junior developers and promote engineering best practices
• - Improve system performance, architecture, and code quality

Customer Support Representative, Inbound Calls

Customer Service Representative

Mid/Senior .NET Developer

Financial Advisor

Senior Software Engineer, Java