Meliá Hotels International

Executive Assistant Manager – Villa le Corail

Meliá Hotels International

full-time

Posted on:

Location Type: Office

Location: Nha Trang • Vietnam

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About the role

  • Lead the day-to-day operations of the Resort, ensuring the highest standards of guest satisfaction, operational efficiency, and team performance.
  • Act as a key representative of the Melia brand, maintaining the company’s values while driving profitability, sustainability, and service excellence.
  • Supervise and coordinate all departments: Front Office, Housekeeping, Food & Beverage, Kitchen, Engineering, Spa & Recreation, Security, and other guest-facing and back-of-house operations.
  • Proactively manage guest feedback and online reviews to ensure a high reputation score.
  • Assist in developing and executing the hotel’s annual business plan, budget, and forecasting in coordination with Finance and the Cluster GM.
  • Collaborate with Sales, Marketing, Revenue, and E-Commerce teams to support initiatives that drive occupancy, ADR, and market share.
  • Ensure compliance with all local laws, health & safety regulations, and company policies.

Requirements

  • Bachelor's Degree in Hospitality Management, Business Administration, or related field.
  • At least 3 years of experience in an equivalent Hotel Management responsibility in International Brand 5 Stars
  • Excellent command of English (spoken and written).
  • Strong leadership and people management capabilities.
  • Strategic thinking combined with operational attention to detail.
  • Financial and analytical acumen.
  • Adaptability, emotional intelligence, and results-driven.
Benefits
  • My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
  • My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
budgetingforecastingoperational efficiencyguest satisfaction managementfinancial analysisstrategic planningcompliance management
Soft Skills
leadershippeople managementstrategic thinkingadaptabilityemotional intelligenceresults-drivencommunication
Certifications
Bachelor's Degree in Hospitality ManagementBachelor's Degree in Business Administration