Service Supervisor – Hotel
Meliá Hotels International
full-time
Posted on:
Location Type: Office
Location: Oberhausen • Germany
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About the role
- You are responsible for serving our hotel guests, with a focus on evening service
- Support the daily banquet operations with personal responsibility
- Ensure agreed-upon service standards are met
- Ensure smooth service processes
- Assist with additional on-site service duties
- Prepare mise-en-place in the service area
Requirements
- Completed vocational training in hotel management and/or relevant work experience desirable — but not required
- High motivation and the ability to convey this to the team
- Enjoy interacting with guests
- Flexibility and resilience
Benefits
- 30 days of annual leave per year
- Employer covers the cost of your Deutschlandticket (public transport pass)
- Preferential rates at all Meliá Hotels International hotels and resorts worldwide
- 30% discount on food and beverages at all Meliá hotels worldwide
- Support during onboarding
- Internal and external training
- Free work clothing and cleaning service
- Free hot and cold drinks and fresh meals in the staff canteen
- Regular team events and parties
- Discounts on gym memberships
- Referral bonus of €1,000 for recruiting new employees
- Attractive employee discounts on clothing, car rentals and more across over 600 brands
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
high motivationteam communicationguest interactionflexibilityresilience
Certifications
vocational training in hotel management